Account Center:Change the logon password for your account

Prerequisites

This topic applies only to changing the logon password for your Alibaba Cloud account while you are logged on. For other scenarios, see the appropriate solution:

Password validity

• If you forgot your password and cannot log on, see Reset a forgotten password.

• If your current password is valid and you can log on, you can follow the steps in this topic to change it.

Change the password for a non-root account

• To change the password for a Resource Access Management (RAM) user, contact your account administrator or RAM administrator to change the password in the RAM console. For more information, see Change the logon password of a RAM user.

• To change the password for an enterprise Single Sign-On (SSO) user, change it in your corporate identity provider (IdP).

• To change the logon password for a server, such as an Elastic Compute Service (ECS) or Simple Application Server instance, see Manage instance logon credentials (logon name/password/key pair) or Set or reset the password of a server.

Procedure

If you log on as a RAM user, with a RAM role, or through enterprise SSO, you cannot change the password of the root account. You must contact the account administrator to log on to the root account and perform this operation.

1. Log on to the Alibaba Cloud Account Center and go to the Security Settings page. In the Basic Settings area, find Logon Password and click Modify.

   

   Alternatively, on the Overview page, in the My Account area, you can click the icon next to Logon Password to make changes.

   

2. On the Verify Identity page, you can verify your identity using your original secure phone, logon email, or TOTP. If you cannot complete the identity verification, you can submit a ticket to change your phone number or email address. For more information, see The email address of my account is unavailable.

3. After the verification is successful, the Change Password page appears. Enter a New logon password and click OK.

   

   

4. After the password is changed successfully, you must remember the new logon password. Click Log On Again to log on to the Alibaba Cloud website.

What to do next

After you change your password, your Alibaba Cloud account is immediately logged out from all devices.

• Use your new password to log on to the Alibaba Cloud console or Alibaba Cloud app.

• To ensure account security, you may be required to complete secondary authentication, such as by text message, when you use the new password to log on from an unfamiliar device or network environment.

FAQ