You can delete an Alibaba Cloud account that you no longer need. This topic describes the process of deleting an Alibaba Cloud account and how to delete an Alibaba Cloud account in the Account Center console.
After you delete an Alibaba Cloud account, the account cannot be restored. Before you delete an Alibaba Cloud account, make sure that all business data of the account is backed up.
Process
The owner of an Alibaba Cloud account initiates a request for account deletion. The system performs security authentication to verify the identity of the owner.
The system checks whether the account meets the conditions for deletion. An account can be deleted only if it meets the conditions for deletion.
If the account does not meet the conditions for deletion, the deletion request fails and the system returns a message that indicates the failure cause.
Fix the issue based on the failure cause, such as an overdue payment or an unreleased resource. After the issue is fixed, initiate a deletion request again.
If the account meets the conditions for deletion, submit the account deletion request.
After you submit the account deletion request, the account enters a mute period.
After the mute period ends, the system automatically deletes the account. You do not need to submit an account deletion request again.
The account is deleted. The deletion result is sent to you by using an SMS message.
Procedure
Log on to the Account Center console. On the Security Settings page, click Delete Account in the Delete Account section.
In the Identity Verify dialog box, obtain a verification code by email and complete identity authentication on the account to be deleted.
Read the usage notes and the Deletion Agreement for Alibaba Cloud Accounts to which the link is directed. If you want to delete the account, select I understand Deletion Agreement for Alibaba Cloud Account and click Next.
In the Resource Processing step, process the resources that do not meet the deletion conditions and click Confirm Deletion.
The resource check takes 3 to 5 minutes.
After the check is passed, a message appears, which indicates that the account can be deleted. Click Confirm Deletion.
In the Are you sure that you want to delete the account? dialog box, select one or more reasons for the deletion operation and click Confirm Deletion.
After you click Confirm Deletion, the system starts to delete the account and the account enters a mute period.
During the mute period, you can log on to the Alibaba Cloud official website to view the estimated time required for deleting the account.
NoteAfter the mute period ends, the system automatically deletes the account. You do not need to submit an account deletion request again. The deletion result is sent to you by using an SMS message.