Customer Introduction
AirAsia Group services the most extensive network across Asia & Australia which comprises of varied airline affiliates. The mission of AirAsia is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service level.
Customer Story
Alibaba Cloud After-Sales Support Plan provides special hotline and 7x24 instant messaging support besides the ticket and telephone service. It also includes dedicated technical account manager and managed security expert to AirAsia. As reliable technical consultants, we understand AirAsia's requirements, coordinate resources to solve the problems and guarantee rich user experience to the customer.
Customer Voice
The Alibaba Cloud team came not just as a infrastructure provider, but a true partner who is willing to understand and learn about our business. With the proactive and professional services provided by the team, they have made a real impact on our business especially on cloud security mitigation and proved themselves and their technologies. With the quick response and dedication of the Enterprise Support, we are comfortable to move more core application and innovation onto Alibaba Cloud.
