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Alibaba Cloud Startup Catalyst Program
Accelerate your growth and build with us as we provide you with up to USD$120K of cloud credits. Terms & conditions apply.
Cloud Credit Support
Redeem up to USD$120K of cloud credits in a lifetime to support you at different stages of your startup. This can be used for any cloud services apart from domain purchase, CDN, Alibaba Cloud Academy and Marketplace or any prepaid products.
Global Technical Support Resource
Enjoy a 3-month trial for the price of one month. Get support from Alibaba Cloud technical experts covering technologies, products, solutions and architectures.
Cloud Credit Support
Redeem up to USD$120K of cloud credits in a lifetime to support you at different stages of your startup. This can be used for any cloud services apart from domain purchase, CDN, Alibaba Cloud Academy and Marketplace or any prepaid products.
Global Technical Support Resource
Enjoy a 3-month trial for the price of one month. Get support from Alibaba Cloud technical experts covering technologies, products, solutions and architectures.
Alibaba Cloud Academy Membership
Exclusive access to educational materials for 12 months. Learn more about cloud computing and get certified through the Academy.

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Community & Network
Invitation to Alibaba Cloud's startup and investor events globally.

Alibaba Cloud Academy Membership
Exclusive access to educational materials for 12 months. Learn more about cloud computing and get certified through the Academy.

Learn More
Community & Network
Invitation to Alibaba Cloud's startup and investor events globally.

Trusted by thousands of startups globally

Get Started in 4 Simple Steps

  • Apply for the program

    Register and complete the form to apply.
  • Your application will be reviewed.

    It takes about 5-7 business days for the internal team to review.
  • Successful application will be notified

    You will receive an email to redeem your cloud credits. Please refer to the FAQs for the terms and conditions of the program.
  • Redeem cloud credits and enjoy benefits

    Enjoy exclusive benefits via the program.

      FAQ

      • Who can apply for Alibaba Cloud credits?

        Alibaba Cloud Credits applications are open to funded startups, founded within the last 10 years and have a functioning website and company email. The account has to be set up directly through the startup, instead of through resellers.

      • Are there any other perks upon redeeming Alibaba Cloud credits?

        Yes, apart from cloud credits, startups will enjoy different perks at different tiers to tailor it to the needs of startups. This includes education and mentorship, access to the community and network, marketplace listing opportunities, co-marketing opportunities and invitation to go on innovation fields trips to China.

      • How do I apply for Alibaba Cloud credits?

        Do register for an Alibaba Cloud account here before you apply for the credits. Once your account is created, submit your cloud credit request here.

      • How long does it take to process my application for credits?

        The applications are processed in about 10-15 working days. While we are unable to expedite the application processing, our team will do our best to process it as soon as we can.

      • How does the tiered credit application work?

        There are 3 tiers for the program namely Launcher Tier USD$1,000 (valid for 90 days from date of redemption), Gold Tier USD$20,000 (valid for 180 days from date of redemption) and Diamond Tier USD$100,000 (valid for 365 days from date of redemption). During the application, users are required to submit fields stated on the Site, including a Business Proposal stating their plans for future cloud credit usage, monthly estimated cloud credit usage, plans for growth etc. Alibaba Cloud shall review each application proposal and can under normal circumstances, provide feedback or respond to the proposal within seven (7) business days of its submission. Alibaba Cloud is entitled to provide feedback and require the users to incorporate these feedback before resubmitting the proposal for a final review before the selected users become Eligible Member. Once successful, the Eligible Member can receive the cloud credits via their Alibaba Cloud account. Every Eligible Member can only be eligible to redeem up to a maximum of USD$120,000 in a lifetime (After the redeem the Launcher Tier of USD$1,000 and a Gold Tier of USD$20,000, they should have already received a total of USD$21,000. And finally when they redeem the Diamond Tier of USD$100,000, it will be a top up of an additional $99,000 value, which results in a total of USD$120,000 being redeemed.). Alibaba Cloud can choose to forfeit the additional Cloud Credits redeemed (in addition to USD$120,000) should the Eligible Member redeem more than USD$120,000 with multiple Alibaba Cloud accounts.

      • What is not covered by Alibaba Cloud Credits?

        Alibaba Cloud Credits cannot be applied to domain purchase, CDN, Alibaba Cloud Academy, Alibaba Cloud Marketplace and prepaid products / services.

      • How long are the Alibaba Cloud Credits valid for?

        Different tiers will have different validity period. Launcher Tier – Valid for 90 days upon redemption | Gold Tier – Valid for 180 days upon redemption | Diamond Tier – Valid for 365 days upon redemption

      • What are the terms and conditions of the program?

        Please refer to the T&C of the program here: https://www.alibabacloud.com/startup/terms-and-conditions

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