Overview
The retail industry is going through a dramatic digital transformation. Underpinning the new era of retail are the omnichannel customer experience, digitization of commerce scenarios, and big data analytics (among other things). Alibaba Cloud (the technology underpinning these innovations) is a proven pioneer, utilizing the cloud, big data, and AI technologies to redefine retail business. Leveraging the know-how and practical experience of the world’s leading retail business, Alibaba Cloud’s retail solution helps enterprises transform for the digital age.
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Alibaba Cloud Big Data Consulting Services for Retail
Alibaba Cloud experts provide retailers with a lightweight and customized big data consulting service to help assess your big data maturity and plan a big data journey in 2-6 weeks, transforming your retail business through big data technologies.
Highlights
With Alibaba's continuous innovations in retail, we have built our unique methodology on retail digitalization from years of best practices and incorporated it into a professional consulting service.
This consulting service can help unleash the power of big data and apply big data analytics at every stage of the retail process (such as personalized product recommendation, delivery scheduling and optimization, customer loyalty improvement, and forecasting demand).
Alibaba Cloud experts use Alibaba's in-depth knowledge in retail to help prioritize scenarios based on business importance and urgency. We can make customized plans dedicated to key scenarios to ensure quick wins.
In two to six weeks, you can get a complete and executable plan on big data adoption, empowered by Alibaba's mature retail and big data methodology and framework.
Omnichannel Data Mid-End
This all-in-one omnichannel data solution helps brand merchants formulate brand strategies, monitor brand operations, and increase their customer base through rich customer insight models and convenient customer growth strategy configurations.
Highlights
Alibaba Cloud E-Commerce Solution
Alibaba Cloud's comprehensive e-commerce solutions come with the same leading technologies that support Double 11, paving the way for advanced e-commerce scenarios (such as intelligent chatbots, omnichannel marketing, livestreaming, and personalized content recommendation).
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AI Service for Conversational Chatbots
This solution provides Artificial Intelligence (AI) services and allows you to build AI-powered, human-like, conversational, multilingual chatbots over omnichannel to quickly respond to customers 24/7.
Highlights
ICP Registration Support
Learn how to obtain an ICP Filing or ICP Commercial License to host your website in Mainland China
ICP Filing Consulting Service
Cloud Consulting - Digital Transformation Services
This professional service focuses on the top-level design, business (application) consulting, and data consulting needs of international retailers and helps them construct digital systems for retail business.
Highlights
Start for Free and Enjoy 60% in Renewal Discounts
Try 50+ free tier products and enjoy a 60% renewal discount after concluding the free trial
Sensors Analytics & Personas & Focus
Power business intelligence with 10 data analysis models, a user persona and profile system, and an automated operations platform
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Techsun Social Hub
Support business growth with omnichannel customer engagement, comprehensive customer management, and automated marketing operations
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Tuya Smart on Alibaba Cloud
Make offline stores smart with a range of IoT devices powered by comprehensive solutions covering commercial lighting, real estate, and hospitality, etc.
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NC Cloud
Digitalize enterprise management (including accounting, HR management, and SCM Management) with data intelligence and AI
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Related Resources
Whitepaper
Best Practices on Alibaba Cloud for Retail and E-Commerce
Learn how retail and e-commerce companies are leveraging Alibaba Cloud to expand and improve their business
Whitepaper
Discover the Cloud-Native Technology Powering Alibaba's Double 11
Discover how Alibaba Cloud cloud-native technologies support the 2020 Double 11 Global Shopping Festival
Webinar
Accelerating Retail with Cloud Technology
This webinar introduces the best practices of retail customers that have achieved business growth and expansion with Alibaba Cloud's e-commerce solution.