If your Web Application Firewall (WAF) instance meets the refund conditions, you can contact your account manager or solution architect to apply for a refund. This topic describes the refund conditions for subscription WAF instances, pay-as-you-go WAF instances, and security capacity unit (SeCU) resource plans.
Refund conditions
Billing method | Description |
Subscription | If you want to unsubscribe from your subscription WAF instance and the instance meets the following conditions, contact your account manager or solution architect to apply for a refund:
|
Pay-as-you-go | If you use a pay-as-you-go WAF instance, you are charged based on your actual resource usage. If you no longer require a pay-as-you-go WAF instance, you can release the instance. After you release a pay-as-you-go WAF instance, you are no longer charged for the instance. |
SeCU resource plan | If you want to unsubscribe from your SeCU resource plan and the SeCU resource plan meets the following conditions, contact your account manager or solution architect to apply for a refund:
Important A SeCU resource plan has a validity period of one month or one year. After a SeCU resource plan expires, you cannot apply for a refund. |