Bind a bank card
Log on to the Funds Account page in the Billing and Cost Management console. In the Third-party Payment Method Binding area, click Create Payment Method.
On the Create Payment Method page, select Bank Card and enter the following information:
Your bank card number
The expiration date
The security code (not saved by Alibaba Cloud)
The cardholder's name (For corporate cards without a name, enter your first and last name. Middle name and company name are optional.)
The bill-to address, which defaults to the address provided during registration but can be modified during the binding process.
Click Submit to bind the bank card.
A pre-authorization charge of 1.00 USD (1.00 MYR for Malaysian users) will be made to verify the card's validity. Upon successful verification, the card will be added and the pre-authorization canceled shortly thereafter.
Supported bank card brands vary by country or region. For details, refer to the prompts on the bank card binding page.
Bank card 3D authentication
To enhance security for bank card transactions, 3D authentication may be required in certain scenarios when using a bank card on Alibaba Cloud.
3D authentication for subscription orders
For new purchases, instance upgrades, or manual renewals, Alibaba Cloud may direct you to the bank's page for 3D authentication during payment. Do not close the Alibaba Cloud payment page.
After completing 3D authentication on the bank's page, Alibaba Cloud will process the payment. Return to the Alibaba Cloud payment page and either wait or refresh to see the payment result.
3D authentication for pay-as-you-go orders
When enabling pay-as-you-go services, Alibaba Cloud may direct you to the bank's page for 3D authentication during activation. Do not close the Alibaba Cloud payment page.
Complete the 3D authentication, and upon successful verification, Alibaba Cloud will enable the service. Return to the payment page and either wait or refresh to view the activation status.
3D authentication for switching the default external payment method
When setting a bank card as the default external payment method, Alibaba Cloud may request 3D authentication. You'll receive a notification in your internal message or registered mailbox with a link to complete the process.
After 3D authentication, return to the Payment Method Management page to set the bank card as the default method again.
FAQ
Why can't I successfully add my bank card?
Several issues can prevent successful bank card addition:
1) The card organization may not be supported by Alibaba Cloud, such as cards with only the UnionPay logo.
2) Alibaba Cloud does not support prepaid, gift, or virtual cards.
3) The bank card may already be linked to another Alibaba Cloud account.
4) The issuing country of the bank card may not be supported.
5) Online payment may not be enabled on your bank card. Contact your bank to activate this feature.
6) There may be insufficient funds for the pre-authorization charge.
7) The issuing bank may have rejected the pre-authorization charge.
8) If your bank card is new and not recognized by Alibaba Cloud, contact customer service for manual verification.
How can I view the pre-authorization fee when adding a bank card?
The pre-authorization record will appear on your bank statement as a charge from ALIBABACLOUD.COM.
Will the pre-authorization fee be refunded when adding a bank card?
Yes, the pre-authorization charge will be automatically canceled by the system, usually within 1 to 5 business days.