Alibaba Cloud provides real-time invoices or monthly invoices based on your payment method. This topic describes how to download them from the Expenses and Costs console.
Download a real-time or monthly invoice
If you pay by credit card or PayPal, you can download a real-time invoice. A real-time invoice is automatically generated after each payment and can be downloaded at any time.
New console
Log on to the Expenses and Costs console and select Invoices.
On the Download Invoice tab, download the real-time invoice for a paid bill.
Legacy console
Log on to the Expenses and Costs console and choose Payment Details.
On the Paid tab, download the real-time invoice for a paid bill.
If you use credit-based payments, a monthly invoice is automatically generated after all your charges for the month are billed. The invoice for the previous month is generated on the 6th of each month. The system automatically sends it to your registered email address. You can also download it from the Invoices page.
New console
Log on to the Expenses and Costs console and select Invoices.
On the Download Invoice tab, download the monthly invoice.
Legacy console
Log on to the Expenses and Costs console and go to Account Overview.
In the Recent Documents section in the lower-right corner of the page, view and download monthly invoices for the last three months.
You can also go to the Overview of Monthly Bill page to download invoices for paid monthly bills.
If you receive a refund during the month, the system generates a corresponding negative invoice.
To have an invoice reissued or credited, submit a ticket for support.
To send the monthly invoice to a different email address, configure the settings in the Message Center.
Log on to the Message Center and click Common Settings.
In the upper-right corner, select Manage Contacts. Your registered email address is displayed in the list by default.
Click Add Receiver. In the dialog box that appears, enter the name, email address, and other information, then select the message types you want to receive. The system automatically sends a verification message to the specified email address. The new contact can be used after they complete verification.
You can also return to the Common Settings page, switch to the Service Message tab, find the invoice-related notification in the list, and click Modify on the right to add a new contact.
Add tax ID information
In most countries or regions, businesses and individuals use one of the following four types of Tax Identification Numbers (Tax IDs):
Type | Description |
Business Registration Number | An identification number assigned by the business registration authority when a company is established. |
National Identification Number | An identification number used by an individual. |
Tax Identification Number (TIN) | An identification number assigned by the tax authority after a business or individual registers for income tax. |
SST/GST/VAT Registration Number | An identification number assigned by the tax authority after a business registers for indirect taxes, such as Sales and Service Tax (SST), Goods and Services Tax (GST), or Value-added Tax (VAT). |
If your country or region has consumption tax requirements, go to the Tax ID Management page. Confirm your country/region and company name, enter your company's Tax ID, upload your tax certificate, and wait for approval. To add this information for the Legacy console, log in to the Tax ID Management page.
Tax processing strictly depends on the tax information you provide. An incorrect Tax ID may result in additional taxes, penalties, or interest charges for Alibaba Cloud. Alibaba Cloud reserves the right to recover these costs from you.
If you do not provide a Tax ID, your purchases may be treated as B2C (Business-to-Consumer) transactions and may be subject to charges such as Value-added Tax (VAT).
How tax is calculated
If you are using the legacy console, go to the Billing Details page to view the tax for each prepaid order and postpaid bill. If you are using the new console, you can go to the My Orders or Overview of Monthly Bill page to view your tax information.
Alibaba Cloud calculates the tax for each order or bill amount, rounds it to two decimal places, then sums these individual tax amounts to get the total tax. As a result, if you calculate the tax by multiplying the pre-tax amount on your invoice by the tax rate, there may be a slight difference compared to the total tax calculated by Alibaba Cloud.
For example, consider the bill in the following figure. The customer's registered country has a tax rate of 9%. To calculate the total tax, the Amount due for each line item is multiplied by the tax rate and rounded to two decimal places. These individual amounts are then added together.
The detailed calculation is shown in the table below. The total tax on the customer's invoice for this month is 0.81 + 0.81 = 1.62.
Amount due | Tax rate | Amount due × Tax rate | Rounded amount | Tax |
9 | 0.09 | 0.81 | 0 | 0.81 |
9 | 0.09 | 0.81 | 0 | 0.81 |
The total tax on the customer's invoice for this month is 0.89 + 3.85 = 4.74.
Amount due | Tax rate | Amount due × Tax rate | Rounded amount | Tax |
9.9 | 0.09 | 0.891 | 0.001 | 0.89 |
42.83 | 0.09 | 3.8547 | 0.0047 | 3.85 |
For more information, see the following topics: