This topic describes the causes of overdue payments, suspension policies, and how to view the amount due of Application Load Balancer (ALB) resources.
Causes
You have not purchased resource plans and your account balance is insufficient.
Your resource plans cannot cover the fees incurred in your service.
Overdue payments
Payment status | Suspension policy | Solution |
Near due | The system checks whether your account balance is sufficient to pay for the next three billing cycles based on the average payable amount during the last 7 hours. If you do not have a sufficient balance in your Alibaba Cloud account, the system notifies you by text messages or emails. Warning You are notified if your service is about to be suspended due to an overdue payment. To ensure service continuity, renew your service at the earliest opportunity. | After you top up the account balance, your service is resumed. |
Overdue | If your Alibaba Cloud account has an overdue payment, all pay-as-you-go instances within your account are affected.
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Fifteen days after an ALB instance is stopped due to an overdue payment, the ALB instance is released. The configurations and data of the instance are deleted and cannot be restored. | You cannot restore the instances. |
View amount due
Log on to the Expenses and Costs console.
On the Account Overview page, view overdue payments.