ApsaraDB for SelectDB:Renewal policy

Usage notes

Before you renew an instance, make sure that your account has no unpaid renewal orders for the instance.

Auto-renewal

We recommend that you enable the auto-renewal feature for a subscription ApsaraDB for SelectDB instance. This ensures that the instance is automatically renewed if you forget to manually renew the instance and prevents service interruptions.

Auto-renewal rules

• If you enable the auto-renewal feature for your ApsaraDB for SelectDB instance, the system starts to deduct the renewal fee on the ninth day before the instance expires. If the system fails to deduct the renewal fee, the system retries to deduct the renewal fee once every day during the remaining subscription duration until the renewal fee is deducted. If the renewal fee is not deducted before the instance expires, the instance expires. After the instance expires, we recommend that you manually renew the instance at the earliest opportunity to prevent downtime and data loss.

• The auto-renewal feature takes effect on the next day after it is enabled. If your subscription instance is about to expire on the next day, manually renew the instance to prevent service interruptions.

• If you have manually renewed your instance before the renewal fee is automatically deducted, the system calculates the next date on which the renewal fee is automatically deducted based on the next expiration date.

• If you have manually renewed your instance before the renewal fee is automatically deducted, no renewal fee is automatically deducted until next time the expiration date approaches.

• Make sure that your account has sufficient balance, credits, or available vouchers.

• You can use coupons for auto-renewal.

Enable the auto-renewal feature when you create an instance

You can select Auto-renewal when you create a subscription instance.

Enable the auto-renewal feature in the User Center console

If you do not enable the auto-renewal feature for a subscription instance when you create the instance, you can enable the auto-renewal feature in the User Center console.

1. Log on to the ApsaraDB for SelectDB console.

2. In the top navigation bar, choose Expenses > Renewal Management.

3. On the Renewal page, find the instance that you want to renew by specifying the Instance ID, Status, Expire At, Instances, and Region parameters.

4. Click Enable Auto Renewal in the Actions column of the instance.

   Note

   To enable the auto-renewal feature for multiple instances at a time, select the instances and click Enable Auto Renewal in the lower part of the page.

5. In the Enable Auto Renewal dialog box, specify the auto-renewal cycle and click Auto Renewal.

Manual renewal

Manually renew an instance in the ApsaraDB for SelectDB console

1. Log on to the ApsaraDB for SelectDB console.

2. In the top navigation bar, select the region in which the instance that you want to renew resides.

3. In the left-side navigation pane, click Instances. On the Instances page, find the instance, click More in the Actions column, and then select Renew.

4. On the Renew page, configure the Duration parameter.

5. Read and agree to ApsaraDB for SelectDB (Subscription) Terms of Service by selecting the check box and click Buy Now. Complete the payment as prompted.

Manually renew an instance in the User Center console

1. Log on to the ApsaraDB for SelectDB console.

2. In the top navigation bar, choose Expenses > Renewal Management.

3. On the Renewal page, find the instance that you want to renew by specifying the Instance ID, Status, Expire At, Instances, and Region parameters.

4. Click Renew in the Actions column of the instance.

   Note

   To manually renew multiple instances at a time, select the instances and click Batch Renew in the lower part of the page.

5. On the Renew page, configure the Duration parameter.

6. Read and agree to ApsaraDB for SelectDB (Subscription) Terms of Service by selecting the check box and click Buy Now. Complete the payment as prompted.