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Smart Access Gateway:Public error codes

Last Updated:Jul 31, 2025

Error code

HTTP status codeError codeError messageDescriptionActions
400ResourceConfiguringThe specified resource is being configured. Try again later.-diagnosis
400ResourceInOperatingThe specified resource is being used. Please try later.The specified resource is being used. Please try later.diagnosis
400ConfigSynchronizingThe network configuration is being synchronized. Try again later.-diagnosis
400ConfigUnsynchronizedThe network configuration is not synchronized.Network settings are not synchronized.diagnosis
400SAG.InstanceNoFoundThe specified SAG instance does not exist.The specified SAG instance does not exist.diagnosis
400SAG.SoftwareNotSupportThe specified SAG software edition instance does not support ACL.The specified SAG software edition instance does not support ACL.diagnosis
400Sag.DeviceNotExistThe specified device does not exist.The specified device does not exist.diagnosis
403SmartAccessGatewayNotOnlineThe specified smart access gateway is not online.The specified SAG device is disconnected. The operation cannot be processed.diagnosis
403FeatureNotSupportThe current edition of the smart access gateway does not support this feature.The current version of Smart Access Gateway does not support this feature.diagnosis
403FeatureNotSupportForActiveSmartAGThe current edition of the active smart access gateway does not support this feature.The current edition of the active SAG instance does not support this feature.diagnosis
403FeatureNotSupportForStandBySmartAGThe current edition of the standby smart access gateway does not support this feature.The current version of Smart Access Gateway does not support this feature.diagnosis
403InternalErrorAn internal server error occurred.An internal server error occurred.diagnosis
403ForbiddenUser not authorized to operate on the specified resource.You do not have permissions to manage the specified resource.diagnosis
400SmartAccessGatewayInArrearsThe specified Smart Access Gateway has expired.The specified Smart Access Gateway has expired.diagnosis
400SmartAccessGatewayUpgradingThe specified smart access gateway instance is being upgraded. Please try again later.The SAG instance is being upgraded. Try again later.diagnosis
400SmartAccessGatewayNotActivatedThe specified Smart Access Gateway has not been activated.The specified SAG instance is inactive. You must activate the instance first.diagnosis
400SystemBusyThe system is busy. Please try again later.The system is not available. Try again later.diagnosis
400UnsupportedRegionThe feature of %s is not supported in the region of %s.The %s feature is supported in the %s region.diagnosis
400UnsupportedZoneThe feature of %s is not supported in the zone of %s.The %s feature is supported in the %s zone.diagnosis
403UnauthorizedRegionYou are not authorized in the specified region of %s.You do not have the required permissions in the %s region.diagnosis
403UnauthorizedZoneYou are not authorized in the specified zone of %s.You do not have the required permissions in the %s zone.diagnosis
400DryRunOperationRequest validation has been passed with DryRun flag set.The DryRun parameter is enabled. Request verification is enabled.diagnosis
400IdempotenceSignatureMismatchThere is an idempotence signature mismatch between this and the previous request.The request does not match the idempotent signature of the previous request.diagnosis
400IdempotenceProcessingThe previous request is being processed.The system is processing the previous request.diagnosis
429ThrottlingThe request was denied due to API flow control.The request has been denied due to throttling.diagnosis
403FORBIDDEN.ACTIONYou are not authorized to access the current API operation.You do not have the permissions to access the API.diagnosis