You must activate Serverless App Engine (SAE) before you use SAE. The system automatically deducts fees from the balance of your Alibaba Cloud account based on the payment method that you select. This topic describes the precautions and solutions for SAE overdue payments and renewal.
Causes of overdue payments
If the total value of your account balance, vouchers, and coupons within your Alibaba Cloud account is less than the payable amount, an overdue payment occurs in your account.
Handling of overdue payments
Overdraft protection enabled
Overdraft limit | Description |
Within the overdraft limit | Your service is not suspended. |
Overdraft limit exceeded | If you enable the overdraft protection feature, the system automatically deletes application instances seven days (7 × 24 = 168 hours) after the overdraft limit is exceeded. |
Overdraft protection disabled
Duration of overdue payment | Description |
No more than 7 days | If your account has overdue payments for no more than 7 days (7 × 24 = 168 hours), you can still use the existing applications and you are still charged for resource usage. If overdue payments occur in SAE, you cannot deploy or perform scale-out operations on new instances. You also cannot deploy, restart, or change specifications for existing instances. |
More than 7 days | If you do not settle the overdue payment within 7 days (7 × 24 = 168 hours), the system stops the services of SAE. All instances of the applications that you created in SAE are released. To ensure business continuity, settle the overdue payment at the earliest opportunity. |
View spending overview
Log on to the Expenses and Costs console.
On the Account Overview page, view the spending overview.
Renewal
Log on to the Expenses and Costs console.
In the left-side navigation pane, click Payment Details. On the Bill Details page, click the Unpaid tab. On this tab, find the unpaid bill that you want to manage and click Make a Payment in the Actions column. Then, add funds as prompted.
References
If your application uses other Alibaba Cloud services or resources to transmit data, you are charged for using the services. For example, you are charged for networking, logging, and storage services.
For information about the billing of other Alibaba Cloud services on which SAE depends, see Additional fees.