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NAT Gateway:Overdue payments

Last Updated:Sep 05, 2024

This topic describes the causes of overdue payments and service suspension policies for NAT Gateway. This topic also describes how to view overdue payments.

Causes of overdue payments

You have not purchased resource plans and your account balance is insufficient.
Your resource plans cannot cover the fees incurred in your service.

Overdue payments of Internet NAT gateways

Item	Description
Overdue payments	An Internet NAT gateway can still serve your workloads within 15 days after a payment becomes overdue. If the payment is not completed 15 days after it becomes overdue, the Internet NAT gateway is suspended. You cannot manage a suspended Internet NAT gateway. If the payment is not completed 15 days after the Internet NAT gateway is suspended, the Internet NAT gateway is automatically deleted. An email notification is sent to you one day before the Internet NAT gateway is deleted. After the Internet NAT gateway is deleted, the configurations and data of the Internet NAT gateway are deleted and cannot be recovered.
Top-up	If you top up your account balance within 15 days after a payment becomes overdue, your service is not interrupted. If you top up your account balance within 30 days after the payment becomes overdue, the system automatically pays the outstanding amount. After the overdue payment is settled, the Internet NAT gateway immediately resumes services.

Overdue payments of virtual private cloud (VPC) NAT gateways

Item	Description
Overdue payments	A VPC NAT gateway continues to serve your workloads within 15 days after the payment becomes overdue. If the outstanding amount is not paid 15 days after the payment becomes overdue, the VPC NAT gateway is suspended. You cannot manage a suspended VPC NAT gateway. If the outstanding amount is not paid 15 days after the VPC NAT gateway is suspended, the VPC NAT gateway is automatically deleted. An email notification is sent to you one day before the VPC NAT gateway is deleted. After the VPC NAT gateway is deleted, the configurations and data of the VPC NAT gateway are deleted and cannot be restored.
Top-up	If you top up your account balance within 15 days after a payment becomes overdue, your service is not interrupted. If you top up your account balance within 30 days after the payment becomes overdue, the system automatically pays the outstanding amount. After the overdue payment is completed, the VPC NAT gateway immediately starts services.

View overdue amounts

Log on to the Expenses and Costs console.
On the Account Overview page, view overdue payments.