If you cannot find your instance in the ApsaraDB for MongoDB console, see the following table.
Possible cause | Troubleshooting |
---|---|
You selected the wrong region in the console. | Follow these steps to select the correct region:
|
Your instance does not belong to the instance list you selected. | Follow these steps to switch to the instance list:
|
The instance list in the ApsaraDB for MongoDB console was not updated or was updated before your instance was created. | Wait several minutes and then update the instance list to check whether the instance appears on the Replica Set Instances or Sharded Cluster Instances page. |
Resources are insufficient. | The system may fail to create your instance due to insufficient resources. After you confirm the refunded fees, you can try to create your instance in another region or zone. |