If you have idle dedicated connections over Express Connect circuits, you can unsubscribe and release resources based on your business requirements. This topic describes how to request a refund for the resource occupation fee charged by Express Connect.
Prerequisites
Before you request a refund, make sure that the following requirements are met and data migration is completed:
No virtual border routers (VBRs) or shared ports are created for the Express Connect circuit. For more information about how to delete a VBR and a shared port, see the "Delete a VBR" section of the Create and manage a VBR topic and the "Delete a shared port" section of the Operation guide for Express Connect partners topic.
If VBRs are created for the dedicated connection and BGP groups, BGP peers, and routes are created for the VBRs, you need to delete all these resources. For more information, see the prerequisites in the "Delete a VBR" section of the Create and manage a VBR topic.
The dedicated connection is in the terminated state.
Unsubscription method
You can apply for a refund for the resource occupation fee charged by the Express Connect in the Expenses and Costs console or by calling API operations.
Unsubscribe in the Expenses and Costs console
Log on to the Expenses and Costs console.
In the left-side navigation pane, click Unsubscribe.
On the Unsubscribe page, perform the following operations based on your business requirements.
Unsubscribe from resources that are being used
On the Unsubscribe from resources that are being used tab, select Express Connect-Resource occupation fee from the Name drop-down list, select Partial Refund as Type, and then click Search.
NoteTo view the reasons why the resource occupation fees of specific dedicated connections cannot be refunded, select Nonrefundable as Type, find the Express Connect circuit that you want to view, and then view the reason in the Reason column.
Find the ID of the dedicated connection and click Unsubscribe Resource in the Actions column.
On the Unsubscribe Resource page, select the check boxes in the lower part of the page, click Unsubscribe, and then complete the operations as prompted.
Cancel a pending renewal order
On the Unsubscribe Renewal Period tab, select Express Connect-Resource occupation fee from the Name drop-down list and click Search.
Find the dedicated connection from which you want to unsubscribe and click Cancel Renewal in the Actions column.
On the Cancel Renewal page, configure the Updated Expiration Time parameter, select the check box in the lower part of the page, click Unsubscribe, and then complete the operations as prompted.
Unsubscribe by calling API operations
Call the DescribePhysicalConnections operation to view the ID of the dedicated connection that you want to unsubscribe from and check whether the instance is in the
Terminatedstate.If the dedicated connection is not in the
Terminatedstate, you can call the TerminatePhysicalConnection operation to terminate the dedicated connection first.If the dedicated connection is in the
Terminatedstate, call the RefundInstance operation to complete the unsubscription.The following table describes the parameters.
Parameter
Description
ImmediatelyRelease
Set the parameter to
1to release the resource immediately after you unsubscribe from the resource.ProductCode
Set the parameter to
pconnto specify the dedicated connection over an Express Connect circuit as the resource from which you want to unsubscribe.InstanceId
Set the parameter to the ID of the dedicated connection from which you want to unsubscribe.
Example:
pc-t4nnrteq8kh9fr9xc****.
Refund flow
For more information about the refund flow after you unsubscribe from a dedicated connection, see Refund flow.