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Cloud Storage Gateway:How can I check the network connectivity of a gateway?

Last Updated:Jan 21, 2025

Background information

To deploy or use an on-premises gateway, you must ensure network connectivity. This topic describes how to check the network connectivity of a gateway before and after you activate the gateway.

Check network connectivity before activation

After the gateway image is installed, the gateway network must be connected. Otherwise, the gateway cannot be activated. To check network connectivity of a gateway that has not been activated, perform the following steps:

  1. After the image is installed, enter the IP address of the gateway in the browser to go to the Register page.

  2. Click Network Detection to check whether the network is connected.

  3. Click Refresh to refresh the status of the network connection.

Check the network connectivity after activation

After you activate the gateway, you can view the details of the network connection in the on-premises gateway console by using the following steps:

  1. Log on to the on-premises gateway console.

  2. Click About > Network Service Detection.

  3. Click Refresh to refresh the status of the network connection.

Note

In the network detection information section, you can view the connection status, name, endpoint, and time of inspection.