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Cloud Monitor:Fix insufficient CloudMonitor quotas

Last Updated:Feb 27, 2026

CloudMonitor sends alert notifications when your API call quota, alert text message quota, or alert phone call quota is used up or nearly used up. This topic describes the causes and solutions for each quota type.

Note

This topic applies only to users who activated CloudMonitor Basic (pay-as-you-go) (cms_basic_public_cn) and purchased a resource plan of alert text messages (cms_sms_dp_cn) and a resource plan of alert phone calls (cms_voice_dp_cn) after 22:00:00 (UTC+8) on September 13, 2022.

Quick reference

ResourceCauseSolution
API calls for metric data queriesDirect API calls or Grafana pluginsSwitch to Hybrid Cloud Monitoring, or purchase additional quota
Alert text messagesAlert rules or event subscriptions that use text message notificationsActivate CloudMonitor Basic (pay-as-you-go) or purchase a resource plan of alert text messages
Alert phone callsAlert rules or event subscriptions that use phone call notificationsActivate CloudMonitor Basic (pay-as-you-go) or purchase a resource plan of alert phone calls

API calls for metric data queries

What consumes API call quota

The free quota covers calls to the following four APIs:

Two sources consume this quota:

  • Direct API calls. Directly calling these API operations counts against your quota. Calls made through the CloudMonitor console are excluded.

  • Grafana plugins. CloudMonitor Grafana plugins that visualize monitoring data also consume API call quota. For more information, see Use Grafana to view monitoring data.

Important

If the free quota of API calls for metric data queries is used up, metric data of cloud services cannot be queried through API operations.

Solutions

Choose the solution that matches your scenario:

ScenarioSolution
Obtaining monitoring data in real timeUse the cloud monitoring exporter provided by Hybrid Cloud Monitoring. For more information, see Export monitoring data in real time.
Using Grafana plugins for dashboardsUse Hybrid Cloud Monitoring dashboards instead. For more information, see Manage dashboards.
Performing instant metric data queriesActivate CloudMonitor Basic (pay-as-you-go) to get additional API call quota.

Alert text messages

What consumes text message quota

When you configure alert rules or subscribe to events, selecting text messages as the notification method consumes your alert text message quota.

Solutions

Alert phone calls

What consumes phone call quota

When you configure alert rules or subscribe to events, selecting phone calls as the notification method consumes your alert phone call quota.

Solutions