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Chat App Message Service:QueryChatappPhoneNumbers

Last Updated:Dec 22, 2025

Queries all phone numbers used for sending messages and their statuses for a customer.

Operation description

This API is limited to 10 queries per second (QPS) for each user. If you exceed this limit, API calls are throttled, which can affect your business. Call this API within the specified limit.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:QueryChatappPhoneNumbers

list

*All Resource

*

None

None

Request parameters

Parameter

Type

Required

Description

Example

IsvCode

string

No

The verification code of the Independent Software Vendor (ISV). This code is used to verify if the user is authorized by the ISV.

aksik93kdkkxmwol9****

CustSpaceId

string

No

The Space ID of the ISV sub-customer.

29348393884****

Status

string

No

The status of the phone number.

VERIFIED

Response elements

Element

Type

Description

Example

object

The response.

RequestId

string

The request ID.

90E63D28-E31D-1EB2-8939-A94866411B2O

Code

string

The request status code.

  • A value of OK indicates that the request was successful.

  • For other error codes, see Error codes.

OK

Message

string

The returned message.

SUCCESS

PhoneNumbers

array<object>

The list of phone numbers.

object

The data structure.

UpQueue

string

The queue for mobile originated messages.

Alicom-Queue-****-ChatAppInbound

PhoneNumber

string

The phone number.

861380000****

StatusQueue

string

The queue for delivery receipts of mobile terminated messages.

Alicom-Queue-****-ChatAppStatus

VerifiedName

string

The name used for the request.

Alibaba

StatusCallbackUrl

string

The callback URL for delivery receipts.

https://ali.com/status

UpCallbackUrl

string

The callback URL for mobile originated messages.

https://ali.com/inbound

QualityRating

string

The quality rating of the phone number.

Valid values:

  • RED :

    Low quality

  • YELLOW :

    Medium quality

  • UNKNOWN :

    Unknown

  • GREEN :

    High quality

GREEN

Status

string

The status of the phone number.

Valid values:

  • MIGRATED :

    Migrated

  • FLAGGED :

    Flagged

  • DISCONNECTED :

    Disconnected

  • UNVERIFIED :

    Unverified

  • BANNED :

    Banned

  • RATE_LIMITED :

    Rate-limited

  • PENDING :

    Pending

  • CONNECTED :

    Connected

  • UNKNOWN :

    Unknown

  • DELETED :

    Deleted

  • RESTRICTED :

    Restricted

CONNECTED

CodeVerificationStatus

string

The verification status of the phone number.

Valid values:

  • REVOKED :

    Revoked

  • MORE_INFORMATION_REQUESTED :

    More information is requested

  • VERIFIED :

    Verified

  • REJECTED :

    Rejected

VERIFIED

NameStatus

string

The status of the name.

Approval

MessagingLimitTier

string

The messaging limit tier of the phone number.

Valid values:

  • TIER_100K :

    100,000

  • TIER_UNLIMITED :

    Unlimited

  • TIER_250 :

    250

  • TIER_1K :

    1,000

  • TIER_50 :

    50

  • TIER_10K :

    10,000

TIER_10K

NewNameStatus

string

The review status of the new name.

Approval

AccessDeniedDetail

string

Details about the access denial.

None

Examples

Success response

JSON format

{
  "RequestId": "90E63D28-E31D-1EB2-8939-A94866411B2O",
  "Code": "OK",
  "Message": "SUCCESS",
  "PhoneNumbers": [
    {
      "UpQueue": "Alicom-Queue-****-ChatAppInbound",
      "PhoneNumber": "861380000****",
      "StatusQueue": "Alicom-Queue-****-ChatAppStatus",
      "VerifiedName": "Alibaba",
      "StatusCallbackUrl": "https://ali.com/status",
      "UpCallbackUrl": "https://ali.com/inbound",
      "QualityRating": "GREEN",
      "Status": "CONNECTED",
      "CodeVerificationStatus": "VERIFIED",
      "NameStatus": "Approval",
      "MessagingLimitTier": "TIER_10K",
      "NewNameStatus": "Approval"
    }
  ],
  "AccessDeniedDetail": "None"
}

Error codes

HTTP status code

Error code

Error message

Description

400

Product.Unsubscript

You have not subscribed to the specified product.

You have not subscribed to the specified product.

400

Ram.PermissionDeny

You are not authorized to perform the operation.

400

System.LimitControl

The system is under flow control.

The system is under flow control.

400

Unknown.ResourceOwnerId

The resource does not belong to the current user.

The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.