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Channel Platform:Customer Statement

Last Updated:Aug 06, 2024

It provides transaction records between Tier1 Partner (Distributor/ Reseller) and customers of partner for Tier1 Partner (Distributor/ Reseller) and transaction records between Tier2 Reseller and End User for Tier2 Reseller.This page only opens to Tier1 Partner (Distributor/ Reseller) and Tier2 Reseller.The page contains Search Criteria Configuration area, Search Result Display area, and Search Result Export area.Features: After data conditions are filtered from various dimensions, related data can be displayed visualized online, and offline documents can be exported.

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1. Search Criteria Configuration area

1.1 Word Explanation

Billing Cycle

Based on the [month] when the transaction occurred, relevant data of the current time point and 6 months ago are provided.

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Period Type

It is mainly used in conjunction with Billing Cycle to complete the Period Type of aggregation of bills within specific Billing Cycle.

There are two options now: [Daily] & [Monthly]

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Daily:

  • Provide information based on the month screened in [Billing Cycle].

  • If the month information filtered in [Billing Cycle] is the month of the current time point, then relevant data from the first day of the month to the last day before the current date are displayed.

Example: The date of the current time point is August 19th and the month information of Billing Cycle is August, then the page displays the relevant data from August 1st to 18th with day as the data measurement and aggregation time dimension. The specific date of related Subscription and Pay-As-You-Go purchases and refunds will be displayed in [Consume Time (UTC+8)] section of [Search Results Display area].

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  • If the month information filtered in [Billing Cycle] is a historical month, relevant data from the first day of the month to the last day of the month with day as the dimension of data measurement and aggregation will be displayed.

Example: The date of the current time point is September 5th and the month information of Billing Cycle is August, then the page displays the relevant data from August 1st to 31st, with day as the data measurement and aggregation time dimension. The specific date of related Subscription and Pay-As-You-Go purchases and refunds will be displayed in [Consume Time (UTC+8)] section of [Search Results Display area].

Monthly:

  • Provide information based on the month screened in [Billing Cycle].

  • If the month information filtered in [Billing Cycle] is the month of the current time point, then relevant data from the first day of the month to the last day before the current date are displayed.

Example: The date of the current point in time is January 5th and the Biling Cycle month is January, then the page displays the relevant data of the total time dimension from January 1st to 4th with month as the data. The specific date of Pay-As-You-Go is not displayed, only the month information is displayed in [Consume Time (UTC+8)] in [Search Results Display area].

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  • If the month information filtered in [Billing Cycle] is a historical month, relevant data from the first day of the month to the last day of the month with month as the dimension of data measurement and aggregation will be displayed. The Monthly billing data would be exact in the next month 6th. Please refer to the data after the 6th.

Example: The date of the current point in time is January 5th and the Billing Cycle is December, then the page displays the relevant data of the total time dimension from December 1st to 31st with month as the data. The specific date of Pay-As-You-Go is not displayed, only the month information is displayed in [Consume Time (UTC+8)] in [Search Results Display area] and the billing data may be inaccurate. If the accurate billing of December is need, please check it on and after January 6th.

Payment Type

It refers to the method of payment for the product.

The payment methods are Pay-As-You-Go and Subscription. Pay-As-You-Go refers to the use of pay-as-you-go consumption of products. Subscription refers to product payment in the way of prepayment.

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Billing Type

Refers to the types of billing data generated in four different scenarios, including [Refund] and [Consume].

Note: Account adjustment data is only for Tier 1 Partner.

[Consume] : Data receivable from Alibaba Cloud to Partner due to customer consumption behavior.

[Refund] : The refund generated by customers' Subscription products shall be the data payable by Alibaba Cloud to Partner.

User ID

The UID of Partner's subaccount can be entered to filter the billing data of a single corresponding subaccount. Only exact matching is supported. Fuzzy query is not supported.

User Account

The name of Partner's subaccount can be entered to filter the billing data of a single corresponding subaccount. Only exact matching is supported. Fuzzy query is not supported.

Billing Source

Filter specific billing data based on customer level. It includes [Tier2 Partner], [Enterprise], [End User].

Attention: [Tier2 Partner] is only open to Tier1 Partner.

[Tier2 Partner] : The bill data is T2 reseller's self-purchase and self-use consumption or T2 reseller Enduser's related consumption.

[Enterprise] : Self-purchase consumption of enterprise customer or related consumption of enterprise customers' sub-accounts.

[End User] : The billing data is the consumption of End User directly under the current logged-in account.

Instance ID

It refers to the unique ID information of each cloud product instance. Search for the billing information of the instance pair based on the instance ID. Only exact matching is supported. Fuzzy query is not supported.

2. Search Result Display area

2.1 Total pretax cost

It refers to the sum of the relevant billing data according to Search Criteria Configuration area, excluding round down discount and tax data. Moreover, the tax of partner customers depends on the specific business scenarios of partners and partner customers, which is not decided by Alibaba Cloud.

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2.2 Customize View

The fields in the Search Result Display area can be customized to a certain extent.

Click the "Customize View" button displayed in the screenshot, select the field to add/delete in the pop-up interface, click the shuttle icon in the middle to the right/left side, add/cancel the field display. After verifying that the selected account is correct, click "Confirm".

Attention: [Consume Time (UTC+8)], [User Name/ID], [User Account], [Pretax Cost] and [Currency] are mandatory and cannot be cancelled.

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2.3 Word Explanation

Name

Example

Explanation

Consume Time (UTC+8)

2022-12-08 17:05/2022-12/2022-12-16

The time when the amount is incurred

Period Time-Daily: Payment Type-Subscription data have accurate time points; Payment Type-Pay-As-You-Go can only be accurate to day.

Period Time-Monthly: Payment Type-Subscription data have accurate time points; Payment Type-Pay-As-You-Go can only be accurate to month.

The transfer data shows the specific generation date or time of the corresponding original transfer data.

Billing Type

[Refund]

[Consume]

[Consume] : Data receivable from Alibaba Cloud to Partner due to customer consumption behavior.

[Refund] : The refund generated by customers' Subscription products shall be the data payable by Alibaba Cloud to Partner.

User Name/ID

abcd****

1234123412341234

Refers to the account name and UID information of the specific subaccount of the bill data.

User Account

1234@alibaba*****

Refers to the account information of the specific subaccount of the billing data.

Billing Source

Tier2 Partner/

Enterprise/

End User/

Attention: [Tier2 Partner] is only open to Tier1 Partner.

[Tier2 Partner] : The bill data is T2 reseller's self-purchase and self-use consumption or T2 reseller Enduser's related consumption.

[Enterprise] : Self-purchase consumption of enterprise customer or related consumption of enterprise customers' sub-accounts.

[End User] : The billing data is the consumption of End User directly under the current logged-in account.

Product Name

Elastic Computing (Pay-As-You-Go)

Refers to the consumption of the specific product name.

Product Code

ecs_intl

Refers to the specific product code corresponding to the consumption.

Order Type

New purchase/

reduction/

renewal/

upgrade

Refers to the specific order scenario corresponding to the purchase.

Payment Type

Pay-As-You-Go/

Subscription

It refers to the method of payment for the product. The payment methods are Pay-As-You-Go and Subscription.

Pay-As-You-Go refers to the use of pay-as-you-go consumption of products. Subscription refers to product payment in the way of prepayment.

Instance ID

i-j6ceh1******6np5he7d

It is the unique ID of each cloud product instance.

Instance Name

test_server

Refers to the name of a cloud product instance edited by partner on ACPN platform.

Region

Singapore (Singapore)

Indicates the area where the cloud product instance resides.

Instance Configuration

Details

Instance Generation:Generation IV,Instance Type, Instance Family, Flow type, System disk type, Mount point, System disk size, Bandwidth, CPU, Used, Zone, Operating System, OS Type, Region, VM network type, Health Check, Managed Service, etc.

Instance Tag

key:tag, value:test

Label information for cloud product instances edited by the customer on the ACPN platform.

Original Cost

100

Most of the data refer to the original price of the official website.

The original price of the Pay-as-you-go product accumulated according to the specific amount used in the relevant period.

The Pay-as-you-go product of cloud communication sets the price based on the time period related to the accumulation of usage, which is settled after communication.

The original price of the refund does not reflect discount and coupon information; original price equals to pre-tax amount.

Discount

10

Refers to the total amount of discounts deducted for the instance during the filtering period, based on the discount configuration.

The effective time of discount, the product, the region where the instance is located, the scope of the discount, the time limit of the order, and the usage may affect the discount.

Discount (%)

10%

According to the discount configuration, the discount rate of the relevant discount is OFF.

OFF = Discount ÷( Original Cost-SPN Deducted Price) The effective time of discount, the product, the region where the instance is located, the scope of the discount, the time limit of the order, and the usage may affect the discount OFF.

Coupon Deduct

10

It refers to the total amount of cost spent during the screening period that is deducted by the coupon.

Pretax Cost

80

Pretax Cost= the original cost spent during the screening period subtracts Discount subtracts Coupon Deduct.

Currency

USD

Issuing currency, currently only US dollars are supported.

SPN Deducted Price

1

Endusers who purchase saving plan trigger the amount of the saving plan credit in subsequent resource use.

SPN ID

spn-xxxxx,spn-yyyyyyy

A saving plan purchase corresponds to a saving plan ID, and resource consumption triggers a saving plan credit, this field displays the corresponding saving plan ID; when an instance is credited by more than one savings plan in a month, this field displays more than one savings plan ID and separates them with [,].

3. Search Result Export area

It mainly divides into [Export Data] and [Export Task].

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How to export and download billing data?

Step1 Apply to export data

Click [Export Data] and click "Confirm". Here can export related data files that are filtered out according to Search Criteria Configuration area.

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Step2 Go to Export Task

The screen pops up as follows and click "Export Task".

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Step 3 Download data file

Check the Export task status on the page that is displayed. If "Task Status" shows "Export Success", click "Download". If "Task Status" shows "exporting", please wait patiently and try to refresh the page to update the task status in time.

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FAQ

  1. If the error screenshot as shown below appears

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Export Task under the same search criteria cannot be exported again within 10 hours. If the export fails, please contact the official website customer service or BD.