To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Apr. 9 to 11, 2025 (UTC+08). The 8 changes include:

1. Time: Apr. 9, 2025 00:00:00 - Apr. 9, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Alipay Zone B/ C
  • Singapore Zone B/ A/ C
  • Singarpore CloudStone Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Apr. 9, 2025 01:00:00 - Apr. 9, 2025 07:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone B/ A/ C
  • Kuala Lumpur Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Apr. 9, 2025 12:00:00 - Apr. 9, 2025 18:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Alipay Zone B
  • Virginia Zone B
  • Virginia Alipay Zone A
  • Virginia Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Apr. 9, 2025 15:00:00 - Apr. 9, 2025 21:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: Apr. 10, 2025 08:00:00 - Apr. 10, 2025 14:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Frankfurt Zone A/ C
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

6. Time: Apr. 10, 2025 12:00:00 - Apr. 10, 2025 18:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Alipay Zone A
  • Virginia Zone A
  • Virginia Alipay Zone B
  • Virginia Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

7. Time: Apr. 10, 2025 15:00:00 - Apr. 10, 2025 21:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

8. Time: Apr. 10, 2025 23:00:00 - Apr. 11, 2025 05:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Tokyo Zone A/ C/ B
  • Seoul Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.