Container Service for Kubernetes Service Level Agreement (SLA) Change Announcement
May 11, 2023
[Alibaba Cloud][Container Service for Kubernetes][ Service Level Agreement (SLA) Change Announcement]
Effective Time of the Change: Jun 1, 2023 00:00
Changes: The definitions of Regional Cluster and Zonal Cluster as well as their respective Monthly Uptime Percentages will be added to the SLA of Container Service for Kubernetes. We will use commercially reasonable endeavors to provide a Monthly Uptime Percentage of no less than (i) 99.95% for Regional Cluster and (ii) 99.50% for Zonal Cluster each billing month in connection with your use of the Container Service for Kubernetes. The Service Credit Percentages have also been adjusted in accordance with different types of clusters. You may find details of the changed SLA at https://www.alibabacloud.com/help/en/legal/latest/product-sla. If you have any questions, please feel free to contact us via tickets or hotline.
Effective Time of the Change: Jun 1, 2023 00:00
Changes: The definitions of Regional Cluster and Zonal Cluster as well as their respective Monthly Uptime Percentages will be added to the SLA of Container Service for Kubernetes. We will use commercially reasonable endeavors to provide a Monthly Uptime Percentage of no less than (i) 99.95% for Regional Cluster and (ii) 99.50% for Zonal Cluster each billing month in connection with your use of the Container Service for Kubernetes. The Service Credit Percentages have also been adjusted in accordance with different types of clusters. You may find details of the changed SLA at https://www.alibabacloud.com/help/en/legal/latest/product-sla. If you have any questions, please feel free to contact us via tickets or hotline.
