>
![](https://gw.alicdn.com/imgextra/i2/O1CN01XcJbO41WW9fjhEGlp_!!6000000002795-2-tps-944-364.png)
![](https://img.alicdn.com/imgextra/i1/O1CN01eRaXFa1obndF12Zhm_!!6000000005244-0-tps-1348-690.jpg_.webp)
![](https://img.alicdn.com/tfs/TB1tT_lrH5YBuNjSspoXXbeNFXa-214-214.png_.webp)
Critical to the partnership was Alibaba Cloud's professional service and support team. Alibaba Cloud's responsive and dedicated support team offered premium support via DingTalk, which allowed TnG Digital to find fast solutions to any problem, 24/7.
About
TnG Digital Sdn Bhd
TnG Digital Sdn Bhd
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Challenge
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Touch 'n Go eWallet had obtained the Central Bank of Malaysia (BNM)’s approval to operate and provide mobile e-wallet services. The new mobile e-wallet enables Malaysians to experience a secure, convenient and seamless payment ecosystem to perform online shopping, bill payment, retail payment via Quick Response (QR) codes, as well as Peer-to-Peer fund transfers.
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
2. Security
3. User and Partner Expectations
4. Agility & Scalability
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Any quality issues for a financial mobile platform with such popularity can severely impact consumer experience. In addition, the company has entered a stage of rapid development. In 2022 alone, TNG eWallet launched more than 2,000 new features (such as Money Packet, TNG eWallet Visa Card, and the enhanced TNG NFC card). This poses several challenges to its quality management:
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
2. The company does not have enough device models to test compatibility and UI adaptation issues but is reluctant to purchase the devices themselves due to the high costs.
3. The pandemic forced employees to work from home. In this case, physical mobile devices could not be shared among employees, which decreased the efficiency of collaborative testing. The traditional testing approach made it difficult to meet testing requirements.
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Why Alibaba Cloud?
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
2. Scalability - The same system that manages the Alibaba Ecosystem across e-commerce, Financial technology, and Digital Banking brings forth with it solutions that fit right into Touch 'n Go eWallet's business goals and objectives.
3. Agility - The cloud works for across a variety of form factors that Touch 'n Go eWallet's users use and enabled us to build a mobile first solution with rapid deployment capabilities with the ability Monitor, Build and Iterate at a scale that meets its user and partner expectations.
4. One-stop app quality management platform - Alibaba Cloud EMAS Mobile Testing allows customers and developers to perform all-around testing in an independent or assisted manner. It helps customers identify issues and hidden risks in apps (such as compatibility issues, functionality issues, UI adaptation issues, and performance issues) to ensure app quality across the board.
Architecture
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Key Results
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Looking Forward
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
![](https://img.alicdn.com/tfs/TB1PJCLrwmTBuNjy1XbXXaMrVXa-10-12.png_.webp)
Featured
Products
Products
Provides comprehensive quality assurance for the release of your apps.
A scalable and high-performance content delivery service for accelerated distribution of content to users across the globe
Accelerate Success in China with Alibaba Cloud
A reliable, cost-efficient backup service for continuous data protection
A fully hosted online database service that supports MySQL 5.5, 5.6, 5.7, and 8.0
PolarDB is a cloud-native relational database compatible with MySQL, PostgreSQL, and Oracle
A Kubernetes-based service that ensures high efficiency for enterprises by running containerized applications on the cloud
A secure image hosting platform providing containerized image lifecycle management
Other Related Stories
![](https://gw.alicdn.com/tfs/TB10MW5rL5TBuNjSspcXXbnGFXa-2000-495.png)
HK Express
Alibaba Cloud has a strong support team who are willing to work closely with our engineers
![](https://gw.alicdn.com/tfs/TB14hiTrHGYBuNjy0FoXXciBFXa-2975-1010.png)
Cozitrip
With support from Alibaba Cloud, Cozitrip is looking to grow the business across Australia and China and showcase their key differentiator in AI technology
![](https://img.alicdn.com/imgextra/i2/O1CN01s03Q0D21EWZHWmR2y_!!6000000006953-2-tps-1200-630.png_.webp)
Senheng
Established in 1989, Senheng has since gone through 6 rounds of transformation programs and is today the biggest Consumer Electronics retailer in Malaysia in terms of revenue.
Snapshot
Overall, Alibaba Cloud brings new cutting-edge technology, global security standards, and operational effectiveness. The combination allows Touch 'n Go eWallet (the Largest E-Wallet Provider in Malaysia) to focus on building better products and services. Meanwhile, TnG eWallet achieves six times improvement in test efficiency with Alibaba Cloud EMAS Mobile Testing.
Product/Solution Used
See all products
Get in Touch
Contact your local business advisor to learn more about how our cloud services can help your business.
Contact Us
Learn more about cloud ecosystem for SAP applications
Contact SalesA Free Trial That Lets You Build Big!
Start building with 50+ products and up to 12 months usage for Elastic Compute Service
Get Started for Free Get Started for Free