2022 Alibaba Cloud Summit :
Retail and Logistics Online Webinar
Alibaba Cloud enables digital retail transformation to fuel growth and realize an omnichannel customer experience throughout the consumer journey.
Date: October 18, 2022(UTC+8)
Livestreaming
2022 Alibaba Cloud Summit
Retail and Logistics Online Webinar
-
14:30-14:50
Upcoming
Data Driven Omni-Channel Marketing Facilitates Retailers’ Business Transformation
Hao Chen, Lead Solutions Architect of Global Retail Services Industry, Alibaba Cloud Intelligence -
14:50-15:00
Upcoming
Salesforce & Alibaba Cloud: Working Together to Help Global Businesses Succeed in China
Alan Jin, Vice President of Strategic Partnership, Greater China Region Salesforce
Esther Bao, Senior Director, Strategic Partnerships, Salesforce + Alibaba Partnership -
15:00-15:20
Upcoming
The Rise of Retail Media
Amy Ho, Senior Director, Data Partnerships North Asia -
15:20-15:25
Upcoming
Alibaba Cloud E2 Linkedmall Product Launch
William Xiong, Vice President of Alibaba Cloud, Enterprise Service Cloud -
15:25-15:40
Upcoming
Accelerate New Retail with Cloud-Native Database
Minglei Feng, Lead Product Solution Architect, Database Group, Alibaba Cloud Intelligence -
15:40-15:45
Upcoming
Re-tell the Retail, Online business growth solution with AI Search and Recommendation
Kuan Zou, Product Lead of AI Search and Recommendation, Alibaba Cloud -
15:45-16:10
Upcoming
Re-imaging the Digital Playing Field
Darren Yong, Head of Technology, Media and Telecommunications Head of Client & Market Development, KPMG Asia Pacific -
16:10-16:25
Upcoming
Smart Logistics Solutions and Supply Chain Strategy
Xingtong Su, Head of Innovation Solutions, Alibaba Cloud Intelligence -
16:25-16:50
Upcoming
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Kenneth Tan, CEO, BeLive Technology
Kendrick Sin, Regional Business Development, KiwiAR
Khanchai Phatanaphanchai, Head of Retail Sector, True Corporation Public Company Limited
Yang Kan, Head of Solutions Architect, Alibaba Cloud Intelligence, Singapore South Asia and Thailand
Dustin Kehoe, Service Director, Asia Pacific, Global Data (Moderator)
Our Agenda
Sign up Now- Retail and Logistics
14:30-14:50
Data Driven Omni-Channel Marketing Facilitates Retailers’ Business Transformation New retail is always a popular topic among the retailers, espeiclally with the gradual recovery of the consumption market under the post-pandemic situation, it's probably a good time point to proceed with the omni-channel marketing construction to engage and operate your consumers in a fashionable manner. This topic is to share with you some insights and good practices that Alibaba Cloud has been working on, along with the advanced technologies you may leverage to facilitate your business transformation
Hao Chen
Lead Solutions Architect of Global Retail Services Industry, Alibaba Cloud Intelligence
14:30-14:50
Data Driven Omni-Channel Marketing Facilitates Retailers’ Business Transformation New retail is always a popular topic among the retailers, espeiclally with the gradual recovery of the consumption market under the post-pandemic situation, it's probably a good time point to proceed with the omni-channel marketing construction to engage and operate your consumers in a fashionable manner. This topic is to share with you some insights and good practices that Alibaba Cloud has been working on, along with the advanced technologies you may leverage to facilitate your business transformation
Hao Chen - Lead Solutions Architect of Global Retail Services Industry, Alibaba Cloud Intelligence
14:50-15:00
Salesforce & Alibaba Cloud: Working Together to Help Global Businesses Succeed in China
Alan Jin
Esther Bao
Vice President of Strategic Partnership, Greater China Region Salesforce
Senior Director, Strategic Partnerships, Salesforce + Alibaba Partnership
14:50-15:00
Salesforce & Alibaba Cloud: Working Together to Help Global Businesses Succeed in China
Alan Jin - Vice President of Strategic Partnership, Greater China Region Salesforce
Esther Bao - Senior Director, Strategic Partnerships, Salesforce + Alibaba Partnership
15:00-15:20
The Rise of Retail Media Why Marketers and Retailers can succeed in driving customers closer to the point of retail purchase within a changing media landscape
Amy Ho
Senior Director, Data Partnerships North Asia
15:00-15:20
The Rise of Retail Media Why Marketers and Retailers can succeed in driving customers closer to the point of retail purchase within a changing media landscape
Amy Ho - Senior Director, Data Partnerships North Asia
15:20-15:25
Alibaba Cloud E2 Linkedmall Product Launch You want to expand your business to multi-channels, but how to do that in an effective manner and easy way? How to bring traffic to your brand? How to run a business across multi-channels efficiently? How to do business conveniently in new regions or countries? Alibaba Cloud E2 LinkedMall is a one-stop e-commerce platform, connecting your business to multi-channels, including social media, based on Alibaba Cloud's extensible infrastructure, leveraging Alibaba ecosystem's logistics infrastructure to provide reliable logistics services, supporting multiple payment methods such as credit cards, e-wallet, BNPL and so on. Which can help Sellers to do business anywhere in an efficient and convenient way.
William Xiong
Vice President of Alibaba Cloud, Enterprise Service Cloud
15:20-15:25
Alibaba Cloud E2 Linkedmall Product Launch You want to expand your business to multi-channels, but how to do that in an effective manner and easy way? How to bring traffic to your brand? How to run a business across multi-channels efficiently? How to do business conveniently in new regions or countries? Alibaba Cloud E2 LinkedMall is a one-stop e-commerce platform, connecting your business to multi-channels, including social media, based on Alibaba Cloud's extensible infrastructure, leveraging Alibaba ecosystem's logistics infrastructure to provide reliable logistics services, supporting multiple payment methods such as credit cards, e-wallet, BNPL and so on. Which can help Sellers to do business anywhere in an efficient and convenient way.
William Xiong - Vice President of Alibaba Cloud, Enterprise Service Cloud
15:25-15:40
Accelerate New Retail with Cloud-Native Database New retail enterprises are facing challenges to support their fast-growing and dynamic business with highly elastic, reliable, and secured IT infrastructure. By leveraging the cloud-native database services provided by Alibaba Cloud, they can address this challenge with perfect scalability, flexibility, and security. Alibaba Cloud announces the availability of its cloud-native distributed relational database service PolarDB-X and cloud-native multi-model database service Lindorm in the international market. PolarDB-X enables users to horizontal scale their databases to support high concurrency and massive data volume, Lindorm provides a unified data platform to store, access, process, and analysis multi types of data, such as K-V, wide-column table, time series, spatial, etc. With the industrial know-how built up from supporting Alibaba Group Eco-system core business, and our key customers. Alibaba Cloud Database supports E-commerce, Financial and Logistic customers with cloud-native databases and database industrial solutions, helping customers to achieve their business success.
Minglei Feng
Lead Product Solution Architect, Database Group, Alibaba Cloud Intelligence
15:25-15:40
Accelerate New Retail with Cloud-Native Database New retail enterprises are facing challenges to support their fast-growing and dynamic business with highly elastic, reliable, and secured IT infrastructure. By leveraging the cloud-native database services provided by Alibaba Cloud, they can address this challenge with perfect scalability, flexibility, and security. Alibaba Cloud announces the availability of its cloud-native distributed relational database service PolarDB-X and cloud-native multi-model database service Lindorm in the international market. PolarDB-X enables users to horizontal scale their databases to support high concurrency and massive data volume, Lindorm provides a unified data platform to store, access, process, and analysis multi types of data, such as K-V, wide-column table, time series, spatial, etc. With the industrial know-how built up from supporting Alibaba Group Eco-system core business, and our key customers. Alibaba Cloud Database supports E-commerce, Financial and Logistic customers with cloud-native databases and database industrial solutions, helping customers to achieve their business success.
Minglei Feng - Lead Product Solution Architect, Database Group, Alibaba Cloud Intelligence
15:40-15:45
Re-tell the Retail, Online business growth solution with AI Search and Recommendation Kuan Zou will introduce the best practices for driving online revenue growth and improving business effectiveness through AI search and recommendation technologies, and will also highlight the new international capabilities of Alibaba Cloud AI Search and Recommendation products.
Kuan Zou
Product Lead of AI Search and Recommendation, Alibaba Cloud
15:40-15:45
Re-tell the Retail, Online business growth solution with AI Search and Recommendation Kuan Zou will introduce the best practices for driving online revenue growth and improving business effectiveness through AI search and recommendation technologies, and will also highlight the new international capabilities of Alibaba Cloud AI Search and Recommendation products.
Kuan Zou - Product Lead of AI Search and Recommendation, Alibaba Cloud
15:45-16:10
Re-imaging the Digital Playing Field How Emerging Tech will Impact How We See The World
Darren Yong
Head of Technology, Media and Telecommunications
Head of Client & Market Development, KPMG Asia Pacific
15:45-16:10
Re-imaging the Digital Playing Field How Emerging Tech will Impact How We See The World
Darren Yong - Head of Technology, Media and Telecommunications
Head of Client & Market Development, KPMG Asia Pacific
16:10-16:25
Smart Logistics Solutions and Supply Chain Strategy Businesses relying on supply chain and logistics have been facing intense pressure due to unpredictable COVID-19 disruptions in recent years. It is therefore imperative for them to leverage the elasticity, scalability, and high availability nature of the cloud to tackle challenges during the entire process. With the renewal of business patterns, and the development of data technology, Alibaba Cloud is collaborating with Cainiao, DChain, and DAMO Academy to endow the market with Smart Logistics Solutions and Supply Chain Strategy, and it will completely change the way of operating.
Xingtong Su
Head of Innovation Solutions, Alibaba Cloud Intelligence
16:10-16:25
Smart Logistics Solutions and Supply Chain Strategy Businesses relying on supply chain and logistics have been facing intense pressure due to unpredictable COVID-19 disruptions in recent years. It is therefore imperative for them to leverage the elasticity, scalability, and high availability nature of the cloud to tackle challenges during the entire process. With the renewal of business patterns, and the development of data technology, Alibaba Cloud is collaborating with Cainiao, DChain, and DAMO Academy to endow the market with Smart Logistics Solutions and Supply Chain Strategy, and it will completely change the way of operating.
Xingtong Su - Head of Innovation Solutions, Alibaba Cloud Intelligence
16:25-16:50
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality What does Agile Retail entail in this digital age? Global eCommerce has skyrocketed in recent years; amidst the pandemic, the radical shift of consumer and employee mindsets has had a profound impact on retail businesses like never before. To thrive with the emergence of the Metaverse, discerning consumer behavior and needs, retail needs to rethink how they can become the agile, innovative, responsive organizations they need to be.
Kenneth Tan
Kendrick Sin
Khanchai Phatanaphanchai
Yang Kan
Dustin Kehoe
CEO, BeLive Technology
Regional Business Development, KiwiAR
Head of Retail Sector, True Corporation Public Company Limited
Head of Solutions Architect, Alibaba Cloud Intelligence, Singapore South Asia and Thailand
Service Director, Asia Pacific, Global Data (Moderator)
16:25-16:50
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality What does Agile Retail entail in this digital age? Global eCommerce has skyrocketed in recent years; amidst the pandemic, the radical shift of consumer and employee mindsets has had a profound impact on retail businesses like never before. To thrive with the emergence of the Metaverse, discerning consumer behavior and needs, retail needs to rethink how they can become the agile, innovative, responsive organizations they need to be.
Kenneth Tan - CEO, BeLive Technology
Kendrick Sin - Regional Business Development, KiwiAR
Khanchai Phatanaphanchai - Head of Retail Sector, True Corporation Public Company Limited
Yang Kan - Head of Solutions Architect, Alibaba Cloud Intelligence, Singapore South Asia and Thailand
Dustin Kehoe - Service Director, Asia Pacific, Global Data (Moderator)
Our Speakers
Sign up Now- Retail and Logistics
Hao Chen
Lead Solutions Architect of Global
Retail Services Industry, Alibaba
Cloud Intelligence
Hao is the solution architect from the industry solution team of Alibaba Cloud, delivering up-to-date insights and solutions across retailing and supply chain with the methodologies, tools, and services provisioned by Alibaba Group. He brings over 10 years of experience in enterprise resource planning consultancy and solution implementation before joining Alibaba Cloud and now devotes himself to exploring and sharing a road path with the significant effectiveness and efficiency brought by the new technologies, and best practices for purpose of the business transformation.
Data Driven Omni-Channel Marketing Facilitates Retailers’ Business Transformation
Alan Jin
Vice President of Strategic Partnership, Greater China Region Salesforce
Alan is the Vice President of Salesforce strategic partnership, Greater China Region, leading the Greater China customer engagement team. Alan has 20 years of rich experience and tracks a record of driving growth in the Greater China market. He has been with Salesforce for over 12 years, of which seven have been in the role of a people leader. His expertise within cloud computing sales includes corporate overall solutions, corporate management consulting, and corporate digital transformation. Alan holds a Bachelor's Degree in Tourism and Travel Services Management from Wuhan University, China, as well as a Master’s Degree in Entrepreneurship and Innovation from Nanyang Technological University, Singapore.
Salesforce & Alibaba Cloud: Working Together to Help Global Businesses Succeed in China
Esther Bao
Senior Director, Strategic Partnerships, Salesforce + Alibaba Partnership
Esther is responsible for the Global Salesforce + Alibaba Partnership including the associated business development, relationship management, and go-to-market strategies for the region. In addition, she also leads a high-performing team of individuals responsible for the business transition program to land Salesforce on Alibaba Cloud in China. Prior to managing the Alibaba Partnership, she has over 15 years of experience in the technology industry working in sales strategy and marketing, business development, market intelligence, project management, and strategic partnership roles at Salesforce, Dell EMC, and IBM.
Salesforce & Alibaba Cloud: Working Together to Help Global Businesses Succeed in China
Amy Ho
Senior Director, Data Partnerships North Asia, The Trade Desk
Amy Ho is the Senior Director for North Asia Data Partnerships at The Trade Desk. She is a digital expert with experience in business development and product strategy. Prior to joining The Trade Desk, Amy had previously worked in top tech companies like Microsoft and Facebook.
The Rise of Retail Media
William Xiong
Vice President of Alibaba Cloud, Enterprise Service Cloud
William Xiong is Alibaba Cloud Vice President in charge of Enterprise Service Cloud, including Energy cloud, Sales & Procurement Cloud, Financial cloud, Marketing cloud, and the Enterprise Mobile Application Development platform. Prior to Alibaba Cloud, William was Technology Senior Director of Ant Group. He was CTO of Worldfirst, responsible for Ant International B payment technology, and led the e-wallets implementation and cooperation in several countries (such as Paytm in India, Dana in Indonesia, and TNG Digital in Malaysia). William has rich experience in software and mobile development, e-wallets, insurance, data platforms, and carbon neutrality. He and his team aim to offer inclusive, end-to-end, value-driven cloud-based services and products to enterprises.
Alibaba Cloud E2 Linkedmall Product Launch
Minglei Feng
Lead Product Solution Architect,
Database Group, Alibaba Cloud Intelligence
Minglei is the lead product solution architect supporting Alibaba Cloud Database international business. Before joining Alibaba, he worked for Oracle and IBM for more than 10 years as a solution architect and technical specialist. He is experienced in high concurrency system design, performance tuning, and database high availability implementation.
Accelerate New Retail with Cloud-Native Database
Kuan Zou
Product Lead of AI Search and Recommendation, Alibaba Cloud
Kuan Zou is committed to driving digital innovation through AI technologies, now he is the Product leader of Alibaba Intelligent Search, Recommendation, and Advertisement midware platforms and cloud services. Prior to joining Alibaba Cloud, he was the Head of Enterprise Search for an industry-leading search engine company.
Re-tell the Retail, Online business growth solution with AI Search and Recommendation
Darren Yong
Head of Technology, Media and Telecommunications Head of Client & Market Development, KPMG Asia Pacific
Darren is the Asia Pacific Head of Technology, Media & Telecommunications located in Singapore. He leads a large team working with major organizations across the sectors with a passion to bring emerging technology solutions to clients, to enable their digital transformation journey. over 20 years of experience in Telecom and Information Technology, advising the C-suite of major organizations on Strategy, Transformation, Cyber Security, Data and Analytics, and Cloud.
Re-imaging the Digital Playing Field
Xingtong Su
Head of Innovation Solutions, Alibaba Cloud Intelligence
Xingtong Su is dedicated to providing supply chain and logistics solutions and helps a number of customers from different industries to achieve data-driven Digital Transformation.
Smart Logistics Solutions and Supply Chain Strategy
Kenneth Tan
CEO, BeLive Technology
Kenneth is the Co-founder and CEO of BeLive, a video solutions company that brings Livestream and video capabilities to any business website or app. BeLive’s solutions have reached over 100 million users, powering live video for their customers like Grab, Rakuten, Trendyol, Samsung, L’Oreal, and Mediacorp. Fortunate enough to serve as the leader of teams in a multitude of disciplines over his 12-year career in software development, Kenneth’s products have grossed over $60m in lifetime revenue and 80m in combined downloads.
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Kendrick Sin
Regional Business Development, KiwiAR
Kendrick began his career as an innovation expert. Since then he has advised many organizational leaders on transforming their strategy into action through innovation projects. As an advisor, Kendrick also performed roles such as a Data Analytics Product Owner, Software Project Manager, and is now a Business Developer introducing new products and ideas to the retail industry across South East Asia. Speaking three languages fluently, Kendrick connects with his audience through empathy and cultural literacy.
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Khanchai Phatanaphanchai
Head of Retail Sector, True Corporation Public Company Limited
Khanchai Phatanaphanchai has 28 years of working experience in Telecommunication, Business Development, AI Technology, and Solution Sales.
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Yang Kan
Head of Solutions Architect, Alibaba Cloud Intelligence, Singapore South Asia and Thailand
As regional manager of the data intelligence business, Yang Kan leads Alibaba Cloud’s regional big data and AI business strategy and solutions. He and his team craft dedicated solutions under the ET Brain framework for various industries including smart cities, new retail, and smart manufacturing. Prior to joining Alibaba Cloud, he spent 10 years managing big data strategies and programs for global enterprises, transforming traditional businesses into data-driven organizations for the oil & gas, and manufacturing sectors.
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Dustin Kehoe
Service Director, Asia Pacific, Global Data (Moderator)
Dustin is a Head of Research for GlobalData Asia Pacific bringing compelling market data and insight to enterprise buyers, service providers, and the vendor community. He has a broad understanding of business requirements across industry verticals, such as retail and financial services. Other research focuses on the lines of business and changes management needs for IT-enabled business transformation (e.g., Future of Work).
Panel Discussion: Putting Retail at the Heart of the Next Digital Reality
Your Retail Digital Transformation Journey with Alibaba Cloud
Building the foundation for retail companies to transfer into a more consumer-centric data-driven business model.
Solutions
Alibaba Cloud Big Data Consulting Services for Retail
Alibaba Cloud experts provide retailers with a lightweight and customized big data consulting service to help you assess your big data maturity and plan your big data journey in two to six weeks, transforming your retail business through big data technologies.
Highlights
With Alibaba's continuous innovations in retail, we have built our unique methodology on retail digitalization from years of best practices and incorporated it into a professional consulting service.
This consulting service can help you unleash the power of big data and apply big data analytics at every stage of the retail process such as personalized product recommendation, delivery scheduling and optimization, customer loyalty improvement, and forecasting demand.
Alibaba Cloud experts use Alibaba's in-depth knowledge in retail to help you prioritize scenarios based on business importance and urgency. We can make customized plans dedicated to key scenarios to ensure your quick wins.
In two to six weeks, you can get a complete and executable plan on big data adoption, empowered by Alibaba's mature retail and big data methodology and framework.
Omnichannel Data Mid-End
This all-in-one omnichannel data solution helps brand merchants formulate brand strategies, monitor brand operation, and increase customer base through rich customer insight models and convenient customer growth strategy configurations.
Highlights
Smart Logistics
Balance cost and user experience with an automated, digitalized, and intelligent smart logistics solution.
Highlights
AI Service for Conversational Chatbots
This solution provides you with Artificial Intelligence services and allows you to build AI-powered, human-like, conversational, multilingual chatbots over omnichannel to quickly respond to your customers 24/7.
Highlights
Alibaba Cloud E-Commerce Solution
Alibaba Cloud's comprehensive e-commerce solutions come with the same leading technologies that support Double 11, paving the way for advanced e-commerce scenarios such as Intelligent chatbot, omnichannel marketing, livestreaming, and personalized content recommendation.
How Can We Help
ICP Registration Support
Learn how to obtain an ICP Filing or ICP Commercial License to host your website in Mainland China.
ICP Filing Consulting Service
1688 Cloud Hub
Alibaba Cloud 1688 Cloud Hub is a cloud-based solution that allows you to easily interconnect your 1688.com store with your backend IT systems across different geographic regions in a secure, data-driven, and automated approach.
Highlights
Customer Success Stories
"Shiseido has used the extensive services provided by Alibaba Cloud to meet the requirements of the new market environment."
Keisuke Fujii, ICT Vice President, SHISEIDO China
With the development of VTC online education, it is necessary to integrate live video functions on the official website to support student return visits, user management, data statistics and other functions. According to customer needs, the video live broadcast function is quickly integrated on the PC side of the VTC official website to solve the problem of students learning teaching content on the official website. Accurate data statistics allow teachers to keep abreast of online learning at any time. Video live broadcast products rely on big data + AI and integrate video live broadcast technology to solve various problems such as digital management of VTC distance education.
"With an extensive retail network in Greater China, Korea, Japan, Singapore, Malaysia, and the United States, and a fast-growing e-commerce business, the Group is implementing effective online-to-offline ("O2O") strategies to succeed in today's omnichannel retail environment."
Chow Tai Fook Jewellery Group Jewellery Group Limited was founded in 1929 and listed on the Main Board of The Stock Exchange of Hong Kong in December 2011. With an extensive retail network in Greater China, Korea, Japan, Singapore, Malaysia, and the United States, and a fast-growing e-commerce business, the Group is implementing effective online-to-offline ("O2O") strategies to succeed in today's omnichannel retail environment.
"Pacific Coffee serves more than just coffee with Alibaba Cloud, they provide an experience."
Pacific Coffee chose Alibaba Cloud as their cloud provider to ensure increased elasticity and scalability. During sales campaigns, their website remained available and elastic. They also revamped their app based on the cloud technology to accept mobile payments over the phone, track membership rewards, and establish new online campaigns. The app ended up being the perfect bridge for both online and in-store customer experiences.
"Kopi Kenangan chose Alibaba Cloud due to our international reputation as an IaaS and PaaS cloud provider, coupled with our strong local presence in Indonesia, allowing us to support the company’s R&D teams across multiple locations."
Kopi Kenangan makes high-quality and affordable fresh coffee for its Indonesian customers. Founded in 2017, the company quickly established a strong local presence, selling its products in 345 stores by June 2020. Kopi Kenangan also integrated its online and offline channels, making use of on-demand services including Go-Jek (GoFood) and Grab (GrabFood) to extend its reach. By the end of 2019, roughly one-third of its transactions were online, with this side of the business showing continued growth.
"We were very happy to work with Alibaba Cloud Intelligence for the migration of our database to PolarDB. I am very impressed with their commitment, dedication, and professionalism. They were willing to go the extra mile, helping us migrate the database successfully within a very short period of time."
Mr Erwin Foo, Group Chief Technology Officer of PrestoMall
Fashion and Fascinating is an e-commerce platform specializing in wedding supplies in the United States. Fashion and Fascinating has developed its online e-commerce business, iteratively upgraded its original website, and built an independent server. According to customer demands, Fashion and Fascinating customized website upgrade and server deployment solutions, added e-commerce functions, such as online consultation, and increased website opening speed by 80%, improving the user experience.
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Discover the Cloud-Native Technology Powering Alibaba's Double 11
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