About Alibaba Cloud: The Pulse of Digitalization

AI Enabler

Offering from platforms to LLMs

OUR PRODUCTS AND
SERVICES

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Our extensive industry expertise is reflected in our broad range of solutions and products, and is distilled from years of serving global customers and supporting Alibaba Group's businesses in retail, logistics, and finance.

LLM Sizes

140

Cloud Products

Industry Solutions

Industries Supported

OUR GLOBAL INFRASTRUCTURE

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We provide comprehensive global coverage and reliable performance through our extensive infrastructure, services, and compliance capabilities.

Public Cloud Regions

Availability Zones

3,200+

CDN Nodes

China

MLPS 2.0

TRUCS

ITSS - First Class

Singapore

MTCS Tier 3

PDPA

OSPAR

Data Protection Trustmark (DPTM)

APEC CBPR & PRP

United States

GxP

HIPAA/HITECH

MPAA

CIS Benchmark

SEC Rules 17a-4(f)

NIST 800-53/CSF

EU-US Privacy Shield

UAE

NESA/ISR

Hong Kong

HKMA

HKIA

SFC

SRAA

PDPO - Golden Prize

GDPR

EU-US Privacy Shield

DPP

EU Cloud CoC

Germany

TISAX

Trusted Cloud

Australia

APRA

TPN

SECURITY AND RELIABILITY

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We place security and compliance at the heart of our efforts to win the trust of millions of global customers and to help them navigate the world's diverse regulatory landscape. We're driving excellent performance and stability, allowing you to leverage the scale and peace of mind of hosting your business on the cloud.

Trust Center

5 billion

Cyber Threats Neutralized Daily

150+

Data Privacy and Compliance Certifications

99.975%

SLA-guaranteed Instance-level Availability

Twelve 9's

SLA-guaranteed OSS Durability

ALIBABA CLOUD IN ANALYST RESEARCH

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Our extensive industry expertise is reflected in our broad range of solutions and products. Learn what top industry analyst firms are saying about Alibaba Cloud.

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Leader in Cloud Database Management

Source: 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems

Leader in Container Management

Source: 2024 Gartner® Magic Quadrant™ for Container Management

Challenger in Cloud AI Developer Services

Source: Gartner® Magic Quadrant™ for Cloud AI Developer Services

Strong Performer in Public Cloud Development and Infra Platform

Source: The Forrester Wave™: Public Cloud Development and Infrastructure Platforms, Global, Q4 2022

Leader in Functions-As-A-Service Platforms

Source: The Forrester Wave™: Functions-As-A-Service Platforms, Q2 2023

THE NEO CLOUD

The Cloud that Transforms Your Industry

WORLDWIDE

OLYMPIC PARTNER

SINCE 2017

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Since 2017, Alibaba Cloud is the cloud provider behind world-class sports events, accelerating innovation and enhancing the Olympic legacy through digital transformation.

2018

Launched Olympic Broadcasting Services Cloud (OBS Cloud) with OBS

2018

Unveiled Cloud Data Center for the Olympic Winter Games PyeongChang 2018

2017

Became the worldwide partner of the Olympic Games

2024

Cloud technology powered by AI to support the Olympic Games Paris 2024

2024

Supported the Winter Youth Olympic Games Gangwon 2024

2023

Olympic Esports Week tapped Alibaba Cloud’s sustainability platform to measure carbon emissions

2022

Supported Beijing 2022 to be the first Olympic Winter Games hosting core systems on Cloud

2021

Supported Tokyo 2020 as the first Olympic Games to broadcast on Cloud

2020

Debuted cloud-enabled digital pin for media professionals at Olympic Games Tokyo 2020

2020

Launched official Olympic Games Tokyo 2020 content portal on Tmall

2018

Launched Olympic Broadcasting Services Cloud (OBS Cloud) with OBS

2018

Unveiled Cloud Data Center for the Olympic Winter Games PyeongChang 2018

2017

Became the worldwide partner of the Olympic Games

OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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OUR CUSTOMER SUCCESS STORIES

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"Most of the environment of the China Digital Strategy has been constructed and operated by Alibaba Cloud. Under such a scenario, Shiseido has used the extensive services provided by Alibaba Cloud to meet the requirements of the new market environment. Besides, as for the security having been paid more attention in recent years, with the help of the services provided by Alibaba Cloud, we have also achieved the security standards."

Tina Chen, Chief Digital Officer, Shiseido China

By implementing Alibaba Cloud’s CDN and WAF services and working with Alibaba Cloud’s security professionals, AirAsia identified 90 percent of the traffic as Bots. Now, Alibaba Cloud provides Air Asia with weekly security reports and regular updates.

"We look forward to working with Alibaba Cloud again to enrich the business scenarios of Hang Seng Online, expand access to corporate financial services, and contribute to the real economy. The target cloud is interoperable with Alibaba Cloud's public cloud platform, allowing customers to deploy cloud products and services locally in any environment and scale to the public cloud in a single click."

"Through Resorts World Genting's partnership with Alibaba Cloud, the Virtual Queue (VQ) solution will reduce the need to wait in line and allow more opportunity for our guests to enjoy their time at SkyWorlds and beyond within the resort. We look forward to adopting this advanced VQ solution to provide a more efficient and rewarding experience, unique to Resorts World Genting."

Greg Pearn, Vice President of Theme Park, Resorts World Genting

"Working closely with Alibaba Cloud, we managed to harness the benefits of the Qwen LLM and Dedicated Model Studio and vastly improved the efficiency of generating adverse event reports from huge amounts of medical literature. We’re proud that we have pioneered this innovation in the industry. We expect to explore more AI-based innovations with Alibaba Cloud."

Xin Zhong, IT head of AstraZeneca China

“Crucial to Schneider Electric's success was Alibaba Cloud's flexible Elastic Compute Servers (ECS) with auto scaling features and load balancing capabilities to underwrite strong reliability and manage traffic in real-time.”

"We were very happy to work with Alibaba Cloud Intelligence for the migration of our database to PolarDB. I am very impressed with their commitment, dedication and professionalism. They were willing to go the extra mile, helping us migrate the database successfully within a very short period of time. We look forward to taking this collaboration to the next level in the near future."

Mr Erwin Foo, Group Chief Technology Officer of PrestoMall

"In such a rapidly growing market in Mainland China, people always think about how to stabilize the underlying system to support their core businesses. However, this was a thinking pattern five years ago. Now, we need to leverage the strengths of cloud computing to meet the needs of our customers and daily operations."

Zhang Shijie, Chief Information Officer (CIO) of Sephora China

Empowering 4 million
customers globally for digital innovation

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THE NEXUS CLOUD

The Cloud that Connects, Includes, and Empowers

THRIVING
PARTNER NETWORK

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We're fostering a global partner network by collaborating with our ISV partners and connecting with local ecosystems.

12,000Global Partners

1,600+ISV Partners

OUR ENABLEMENT
FOR DIGITAL TALENTS

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We believe in the infinite power of people and are dedicated to empowering digital talents globally.

60,000

International Learners Trained Every Year

140,000

International Professionals Trained and Certified

OUR DEVELOPERS
AND COMMUNITIES

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