J&T Cargo

Logistics

Indonesia

Enterprise/Public Sector

"J&T Cargo partnered with Alibaba Cloud to address challenges by adopting Cloud-native PaaS solutions, such as PolarDB and ACK, to support our fast-growing business with scalability, reliability, and cost-effectiveness."

--- J&T Cargo

About
J&T Cargo

J&T Cargo, launched by J&T Group in August 2021, is a technologically innovative express company that specializes in catering to the transportation needs of large items. The J&T Group, which is the first technology-based logistics company in Southeast Asia, focusing on e-commerce and providing a wide range of services including express delivery, cargo delivery, warehousing, and supply chain management. With a vast network of over 240 large-scale sorting warehouses, 600 sets of automatic sorters, and 8,000 self-owned vehicles globally, the J&T Group operates more than 23,000 outlets and employs around 350,000 individuals.

J&T Cargo is dedicated to ensuring fast, secure, and efficient delivery of bulk and heavy goods. By leveraging high operational standards, robust warehouse transportation and distribution systems, and advanced logistics applications, it optimizes efficiency and logistics costs to enhance the distribution value for customers, delivering an exceptional logistics experience. J&T Cargo offers diverse transportation modes, including air, sea, and land transportation, to address the growing demand for cargo services in Indonesia, particularly in the booming e-commerce sector. Additional services such as insurance and cargo tracking further ensure secure and transparent deliveries.

Through the introduction of J&T Cargo, J&T Group aims to expand its market share in Indonesia, strengthen its competitiveness in the local logistics market, and provide efficient and reliable logistics services for the transportation of large goods, meeting the increasing demand in the Indonesian e-commerce landscape.

Challenges

The rapid expansion of e-commerce during the pandemic has had a profound impact on the logistics industry, as digitally savvy consumers now have higher expectations for their online shopping experience. Efficiency, accuracy, and responsiveness have become key demands, with customers increasingly seeking multiple delivery options and real-time parcel tracking.

As businesses of all sizes scale up and establish a stronger online presence, there is a growing need for reliable fulfillment and warehousing services. Additionally, the surge in global online shopping has resulted in an increased demand for cross-border shipping in the post-pandemic world.

To meet the surging demand, J&T Cargo is under pressure to adapt and expand their operations accordingly. They require a trustworthy and capable partner to develop a robust and scalable computing cluster and data warehouse platform that can deliver high performance, availability, scalability, and cost savings.

In this challenging and dynamic landscape, J&T Cargo is committed to providing exceptional logistics solutions that align with the evolving demands of the e-commerce industry. By partnering with a reliable technology provider, they aim to transform their operations to meet the growing expectations of digitally discerning consumers and ensure a seamless online shopping experience.

Why Alibaba Cloud

Established in 2009, Alibaba Cloud has emerged as the leading public Cloud service provider in Indonesia, boasting three availability zones to meet the country's data localization requirements. Renowned as the No.1 IaaS service provider in Asia, Alibaba Cloud is globally recognized for its technological innovation, particularly in the fields of data storage middleware, Big Data processing, and AI.

Alibaba Cloud's extensive portfolio of cloud-native database solutions enables J&T Cargo to effectively manage the growing demand and complexity of its daily operations. With over 200 cloud services available, Alibaba Cloud empowers J&T Cargo to optimize costs, scale efficiently, and maintain robust data security.

By leveraging Alibaba Cloud's cutting-edge technology and comprehensive product offerings, J&T Cargo can benefit from enhanced productivity and streamlined operations. The partnership with Alibaba Cloud enables J&T Cargo to harness state-of-the-art cloud solutions to meet its unique business requirements and remain at the forefront of the logistics industry.

Architecture

J&T Cargo has set up their shipment tracking and supply chain platform based on Microservice Architecture, utilizing Alibaba Cloud's Infrastructure-as-a-Service (IaaS) and Container Service for Kubernetes (ACK). This allows them to easily scale their computing resources according to demand, which is particularly vital in the logistics industry, where demand can fluctuate significantly due to factors such as seasonality or sudden surges in e-commerce orders.

Recognizing the significance and benefits of cloud-native architecture, J&T Cargo employs various cloud storage solutions on Alibaba Cloud to manage their extensive amount of user and transaction data. These solutions include ApsaraDB RDS for relational database management, ApsaraDB Redis for caching, and PolarDB for their business-critical databases requiring exceptional performance, high concurrency, and automatic scaling.

Additionally, J&T Cargo leverages Alibaba Cloud's security services, such as Cloud Firewall and Secure DCDN. These services play a crucial role in safeguarding against cyber attacks and data breaches, which are particularly pertinent in the logistics industry where sensitive data, including customer addresses and delivery schedules, is managed.

Overall, J&T Cargo's integration of Alibaba Cloud's technologies and services allows them to optimize their operations, ensure data security, and effectively meet the dynamic demands of the logistics industry.

Notice: ApsaraDB for Redis and Tair have been merged and renamed to Tair (Redis® OSS-compatible) since September 2024.

Looking Forward

Moving forward, J&T Cargo will collaborate with Alibaba Cloud in the field of Big Data and AI. This partnership aims to further enhance its logistics platform, enabling the company to provide customers in Indonesia with more reliable, secure, and intelligent services. J&T Cargo will benefit from Alibaba Cloud's innovative cloud infrastructure services and cloud-native Big Data solutions, which will support their ongoing efforts to optimize their operations and deliver exceptional logistics experiences.

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