Scenarios
Automatic Exception Detection
Provide a dedicated algorithm for time series data and alert data of cloud products, helping you automatically detect exceptions, analyze root causes, and handle exceptions.
Risk Inspection of Cloud Products
Customize inspection scripts for you to automatically develop reports about potential risks of cloud resources and inspect the risks of the service system.
Multi-cloud and Multi-account AIOps
Allow you to access data sources across clouds and accounts by using the Alibaba Cloud account. You can access the time series data, alert data, and change data. This facilitates unified AIOps.
Benefits
Expert Teams
The expert teams have extensive experience in supporting Tmall Double 11 and the 2022 Olympic and Paralympic Winter Games. They have also engaged in monitoring and handling of issues related to cloud products for years.
Extensive AIOps Practices
Alibaba Cloud has provided the AIOps solutions for various industries such as the Internet, tourism, and retail. Alibaba Cloud has implemented a range of AIOps solutions and has won wide recognition and praise.
Mature Solutions
After years of experience in O&M, Alibaba Cloud has accumulated a range of AIOps solutions. These solutions avoid the alert thresholds and help you locate the most essential cause.
Service Content
Research and Evaluation of Service Status
Investigate and analyze the technology stack of the application and resource utilization through survey forms and interviews. Evaluate the feasibility of the AIOps solutions and provide suggestions for selecting an AI algorithm type based on the evaluation results. Determine the quantity, priority and strategy of service systems.
Intelligent Fault Detection Solution
Develop an intelligent fault detection solution based on the evaluation results. This solution allows you to access the data of multiple accounts in a unified and monitored manner, choose AI algorithm types according to the application group, and locate root causes based on the analysis results.
Customized Service Risk Inspection Solution
Customize the risk inspection solution for you based on service resources and technical capabilities provided by Alibaba Cloud. This solution includes the architecture of risk inspection capabilities and the implementation solution of specific service risk scenarios based on the architecture.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include the technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support during the solution implementation. Alibaba Cloud remotely assists you in solving technical problems encountered in the script development and service usage.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support and on-site assistance during the solution implementation. Alibaba Cloud assists customers on site in solving technical problems encountered in the script development and service usage.
Research and Evaluation of Service Status
Investigate and analyze the technology stack of the application and resource utilization through survey forms and interviews. Evaluate the feasibility of the AIOps solutions and provide suggestions for selecting an AI algorithm type based on the evaluation results. Determine the quantity, priority and strategy of service systems.
Intelligent Fault Detection Solution
Develop an intelligent fault detection solution based on the evaluation results. This solution allows you to access the data of multiple accounts in a unified and monitored manner, choose AI algorithm types according to the application group, and locate root causes based on the analysis results.
Customized Service Risk Inspection Solution
Customize the risk inspection solution for you based on service resources and technical capabilities provided by Alibaba Cloud. This solution includes the architecture of risk inspection capabilities and the implementation solution of specific service risk scenarios based on the architecture.
Research and Evaluation of Service Status
Investigate and analyze the technology stack of the application and resource utilization through survey forms and interviews. Evaluate the feasibility of the AIOps solutions and provide suggestions for selecting an AI algorithm type based on the evaluation results. Determine the quantity, priority and strategy of service systems.
Intelligent Fault Detection Solution
Develop an intelligent fault detection solution based on the evaluation results. This solution allows you to access the data of multiple accounts in a unified and monitored manner, choose AI algorithm types according to the application group, and locate root causes based on the analysis results.
Customized Service Risk Inspection Solution
Customize the risk inspection solution for you based on service resources and technical capabilities provided by Alibaba Cloud. This solution includes the architecture of risk inspection capabilities and the implementation solution of specific service risk scenarios based on the architecture.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include the technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support during the solution implementation. Alibaba Cloud remotely assists you in solving technical problems encountered in the script development and service usage.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include the technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support during the solution implementation. Alibaba Cloud remotely assists you in solving technical problems encountered in the script development and service usage.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support and on-site assistance during the solution implementation. Alibaba Cloud assists customers on site in solving technical problems encountered in the script development and service usage.
Implementation Solution Formulation
Formulate implementation solutions based on the consulting services and products provided by Alibaba Cloud. Solutions include technical architecture of service solutions, sample scripts, and cloud service activation for implementation.
Technical Support during Implementation
Alibaba Cloud provides remote technical support and on-site assistance during the solution implementation. Alibaba Cloud assists customers on site in solving technical problems encountered in the script development and service usage.
Acceptance Criteria
If Alibaba Cloud provides the Project Research Report, the Intelligent Fault Detection Solution, and the Customized Service Risk Inspection Solution and the solutions meet the requirements and expectations of customers, the consulting services are accepted.
If Alibaba Cloud assists customers in implementing the solutions based on the reports of consulting services and the implementation effects meet the requirements and expectations of customers, the basic services and standard services are accepted.
Service Process
You shall submit a service request at least 15 business days before you place an order. You and Alibaba Cloud shall agree on service requirements and objectives.
Customer
Communicate demands, check problems, and sort out the information about the service architecture.
Alibaba Cloud
Study the system and data platform, design solutions, and formulate implementation plans.
Customer
Verify solutions, accept solutions, and confirm solutions.
Alibaba Cloud
Assist in solution interpretation, verification, and testing.
Customer
Review solutions, transform applications, test services, and access services.
Alibaba Cloud
Support solution implementation, facilitate testing, and solve service problems.
Customer
Accept solutions.
Alibaba Cloud
Complete the acceptance process.
Pricing
Description
Description
The services include consulting services and implementation services. Implementation services include basic services and standard services. When you purchase the services for the first time, consulting services are required. Basic services and standard services can be purchased as needed.
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Price
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